Overall, the stay was pleasant enough....
But DON'T fall for the vacation club sales pitch. I think I have lost $20,000 on their false promises. The deal is that they say that their marketing partner will buy back week of vacation that you don't want. This has turned out to be complete crap. After dozens and dozens of phone calls of "we'll get back to you, there is a small delay" excuses, NOTHING HAS BEEN DONE for the six months of excuses. DON'T DO IT!
The BBB will be contacted next!
- Official Description (provided by the hotel):
- This boutique style all-inclusive resort is located on a beautiful white sandy beach just steps away from the famous 5th avenue in Playa del Carmen, Riviera Maya, Mexico. The hotel offers all food and domestic drinks, 1 buffet restaurant, 2 a la carte restaurants, Italian & Gourmet($), snack bar, ice cream parlor, various bars including a swim up bar, 2 pools, kids club, daily activities & nightly entertainment. ... more less
- Reservation Options:
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- Also Known As:
- Reef Playacar Hotel Playa Del Carmen
- Reef Club Playacar
- Reef Playacar Mexico
- Reef Playacar Playa Del Carmen
- The Reef Playacar Riviera Maya/Playa Del Carmen, Mexico