Went to Iberostar Tucan Jan 2-9, 2013. The weather was great the pools while not heated were fine during the day even for this former southerner. The beach was clean and pretty and the water warmer than I expected for the time of year. I had a 2.5 year old and a 5 month old and everyone at the resort was kind, appeared to enjoy children and friendly. Our children were too young for the kids club but had great fun. There was food they liked to eat, besides for a kiddie pool, there is a playground, and the larger pool has two areas that are 0 entry and we spent most of our time there. Mauricio, the aerobics instructor, general energetic entertainer and kids mini disco MC was great. He always greeted us kindly, gave hugs and remembered our children's name, looked like he tried to make his job fun for himself and was the heart of the entertainment crew. We would go back and went with another couple that had a 4 year old and 6 month old that stayed at Iberostar Quetzal across the pool and we had a great time together. I liked the location of building 12-14, closer to the pools and beach. Also stroller could go everywhere as they have rams, just the inner jungle walk had stairs and rough stones, but was never a big deal.