Dirk and the other staff (Emilio, Matt) are fantastic to deal with - friendly and accommodating! I recently did 3 days of diving with them over the course of a week-long vacation. 2 days of cenotes, 1 ocean day. I showed up without a firm reservation on the first day (not recommending that...), having only exchanged a few emails, but they fit me in and made the rest of my diving trips a breeze.
I lucked out and got my own private guide on two dives, with the third being a small group of 3 divers + guide. I am only a recently certified diver and felt that the staff was very professional, good with equipment fitting, and thorough with safety procedures. They can also accommodate many languages - English, German, Spanish, French, Italian, and probably a few more. Impressed by the whole experience - will go back if I vacation there again!
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