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Be Playa Hotel: Traveler Reviews

4.0 of 5
Calle 26 entre avenida 5 y avenida 10, Playa del Carmen 77710, Mexico
Hotel amenities
Be Playa Hotel
Ranked #68 of 193 hotels in Playa del Carmen
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139 reviews from our community

    Trip type
Traveler rating
    68
    47
    16
    5
    3
Date Rating
Cairo
Senior Reviewer
7 reviews 7 reviews
7 helpful votes 7 helpful votes
“Modern boutique”
4 of 5 stars Reviewed December 4, 2012

Me and my wife stayed at Be Playa during our honeymoon. Be playa was the third hotel we stayed in during the honey moon, so we had very high expectations.
Actually it lived up to the reputation, there were couple of things we didn't like but overall it was a great experience. The rooms were always clean, we always had towels, the staff were very helpful.

Pros:
you get the same as the pictures posted by the management, no fakes there. We didn't feel the problem of the noise that was mentioned in previous comments though we stayed on the third floor. We didn't feel that there was a problem with the elevator either, it took about 40 seconds to get to the first floor but what's the rush for.
The free apples gesture is very nice though by the time you finish breakfast, you'll find out that you need not see any fruits for the rest of the day.

Cons:
I didn't like at all the fact that i had to pay mandatory tip for the less than average breakfast. I couldn't see the point of the breakfast actually, I would accept this from a lesser hotel but not Be playa.
There is noise actually but it doesn't come from the roof, the plumbing really needs fixing, we had problems with the toilets as well but the guys were nice enough to fix it in no-time

  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
See 6 more reviews by Ahmed H for Playa del Carmen
Ask Ahmed H about Be Playa Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BeHotels, Online Communications Manager at Be Playa Hotel, responded to this review
January 1, 2013
Dear "Ahmed H",

Thank you for your nice words about our hotel! We'll pass along your comments regarding the breakfast to management. Thanks for that too!

We really hope to see you again soon on this beautiful part of the world!


Kind regards,


Be Playa Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bern, Switzerland
2 reviews
“Fantastic Boutique Hotel”
5 of 5 stars Reviewed November 17, 2012

Room: Junior Suite, spacy and nicely furnished. Always clean. Turndown service. Complimentary bottled water each day.
Rooftop: Nice bar & pool, good drinks. stylish.
Frontdesk: Super friendly and helpful.
Sushiclub: Excellent sushi.

14 days of pure bliss. would recommend it to all my friends.

Room Tip: Get a Junior Suite. Worth the money.
See more room tips
  • Stayed November 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Mario D about Be Playa Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BeHotels, Online Communications Manager at Be Playa Hotel, responded to this review
January 1, 2013
Dear "Mario D",

We are glad that you had a great time at Be Playa! Thanks for the nice feedback!

We hope to see you again soon on this beautiful part of the world!


Kind regards,


Be Playa Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Contributor
11 reviews 11 reviews
7 hotel reviews
Reviews in 5 cities Reviews in 5 cities
8 helpful votes 8 helpful votes
“Awesome, Great Value”
5 of 5 stars Reviewed November 11, 2012

this place is trendy, it is what Mosquito aspires to be. We wish we would've picked this place initially and definitely plan to come back. The concierge "Oscar" is very helpful.The sushi restaurant has great breakfast and the white fish sashimi is awesome. The roof top bar and pool are perfect to hang out and relaxed, not over crowded. The location is perfectly situated near fifth avenue, literally three restaurants away, but this is good because you can get some peace and quiet.

Room Tip: ask for a room on the lower floors if you are sensitive to music later at night, sometimes they host...
See more room tips
  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
See 5 more reviews by GueyOfLife for Playa del Carmen
Ask GueyOfLife about Be Playa Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BeHotels, Online Communications Manager at Be Playa Hotel, responded to this review
January 1, 2013
Dear "GueyOfLife",

Thank you for your nice words!

We hope to see you again soon on this beautiful part of the world!


Kind regards,


Be Playa Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Baltimore, Maryland
2 reviews
1 helpful vote 1 helpful vote
“Incredible Experience”
5 of 5 stars Reviewed November 10, 2012

We absolutely loved our stay.

This is an incredible hotel with great access to all the restaurants and shops on Fifth Avenue. The rooftop pool and bar are terrific. We had a corner room that was tranquil and exquisite. We can't wait to go back!

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Joe P about Be Playa Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BeHotels, Online Communications Manager at Be Playa Hotel, responded to this review
January 1, 2013
Dear "Joe P",

Thank you for your very nice words about our hotel!

We hope to see you again soon on this beautiful part of the world!


Kind regards,


Be Playa Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Washington DC, District of Columbia
1 review
“Best Hotel in Playa del Carmen”
5 of 5 stars Reviewed November 2, 2012

My wife and I stayed at Be Playa a few weeks ago. In short, it’s one of the best hotels we’ve ever stayed anywhere in the world and highly recommend it for those looking for a place to stay in Playa del Carmen.

Pros:
-Modern, large, sun filled rooms with everything from dual shower heads, in room Jacuzzi, large outdoor deck, etc. These rooms have everything you want.
-Fantastic location about 4 blocks from the beach, in the main tourist area but yet on the fringe of a nice residential area. The location is one of the best parts of the hotel.
-Cool roof deck with pool, bar, great lounge chairs, and good views and music
-Amazing staff that you make you feel like family. You can’t ask for a warmer environment.
-Surprisingly good sushi restaurant. Some of the best sushi I’ve had and hotel guests get a 20% discount so it is affordable.

Cons:
-None really. Some might be disappointed with the size of the complimentary breakfast but it’s more than enough to power you to lunch.

I won’t hesitate to stay at Be Playa the next time I come to Playa del Carmen.

  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask A28970 about Be Playa Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BeHotels, Online Communications Manager at Be Playa Hotel, responded to this review
January 1, 2013
Dear "A28970",

Thank you for your nice feedback! We love to read our guests had a good time!

We really hope to see you again soon on this...
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
 
 
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Additional Information about Be Playa Hotel

Also Known As:
Be Playa Hotel Playa Del Carmen
Be Playa Hotel Riviera Maya/Playa Del Carmen, Mexico
Address: Calle 26 entre avenida 5 y avenida 10, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Amenities:
Bar/Lounge Beach Fitness Center Free Breakfast Free High-Speed Internet Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#31 Luxury Hotels in Playa del Carmen
#43 On the Beach Hotels in Playa del Carmen
#77 Romantic Hotels in Playa del Carmen
Price Range: $$
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Boutique Hotel. Bohemian style. 23 Suites. Junior and master with Jacuzzi and terrace. Excelent location. ... more   less 
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