We spent a part of our trip at Viva Maya, as well as Viva Azteca, so I am reviewing them both (see Azteca reviews for the other one).
This is by no means a 5* property, so expecting all the bells and whistles of a luxury property, as many do, is very unreasonable especially for the price and huge discounts for kids under 18. This is a very clean, tidy and basic (as compared to 5*) property, but it gives excellent value.
There is only 1 buffet, 1 snack bar, 3 bars and 3 a-la-cartes with very limited access. The property is very well planned and easily navigated. I stress that I would give 1 or 2 rating if it was a 5* mega resort, but it is a solid 4 for its category.
The Beach - it is flawless. Probably the nicest stretch of beach in Mexico. Super clean, a few seaweeds thrown ashore are gone by 9 a.m. We did not encounter any issues with loungers - there are plenty anytime of the day. And we were there the busiest week of the year. Much better situation than in many much pricier properties. No towel games, no need to get up at 6 am. Lots of palapas and shade, but to get one you need to be out by 8-9.
Pool Area - small and clean. Pool bar. We did not spend much time at the pool but others seem to have enjoyed it. Pool is warm, as opposed to some mega-resorts with airport-size pools that are cold with hardly anyone there.
Bars - another 10+. Not only they have above-average liqueur (Sky, Capt.Morgans, Canadian Club, Smirnoff, Jimador, Cuervo), but they are open 24/7! Good quality mixed drinks, cappuccino, expresso, coffees with alcohol. Barmen are awesome.
Buffet - basic, limited and repetitive, but always fresh and hot. Lots of fruits and desserts, but lacking in meat and fish variety. No A/C.
Snack Bar - good alternative for lunch if you don't want to leave beach/pool area or wear shoes/shirts. Great wings, burgers, salad bar, fries, etc. Pizza here is not good.
A-La Cartes. We went to 2 - Italian and Viva Café. Both are excellent, much better than the 2 we went to in Azteca. Delicious, real fillet mignon, grouper, great appetizers and desserts. Presentation is excellent.
Guests - English speakers are a minority, mostly Europeans and South Americans. Don't expect a special treatment just because we are from US/Canada (nobody really cares) and everything will be great.
Entertainment - typical cheesy AI stuff - games, shows, etc. Lots to do for kids and teens - archery, trapeze, volleyball, salsa, painting, etc. Nightly DJ in the lobby after the show.
Rooms - basic motel-style, no fridge, small. But exceptionally clean, comfortable bed and relatively quiet (we were on the 2nd floor).
WIFI - free in lobby and courtyard. Good when fewer people, horrible in late afternoon or in bad weather.
Overall - We stayed in many resorts in Cancun-Riviera Maya over the years. This is a budget resort and not fair to compare to others, but it is a solid 3.5*. Although Azteca has a few extra perks and (not much) nicer rooms, Maya was more to our liking if to compare the two - it is simply better planned, more fun and cozy. We will probably not come back, but would recommend it for the value.
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- Also Known As:
- Viva Wyndham Maya Hotel Playa Del Carmen
- Viva Maya
- Wyndham Hotel Playa Del Carmen
- Maya Viva Wyndham
- Wyndham Playa Del Carmen
- Playa Del Carmen Wyndham
- Wyndham Maya
- Viva Wyndham Maya Riviera Maya/Playa Del Carmen, Mexico