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“Cavedining” 4 of 5 stars
Review of Alux Restaurant

Alux Restaurant
Av. Benito Juarez Garcia 217 | Entre las avenidas 65 y 70 Sur, Col. Bellavista, Playa del Carmen 77710, Mexico
+52 984 147 1563
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Certificate of Excellence 2014
Price range: $25 - $70
Cuisines: International
More restaurant details
Restaurant details
Good for: Special occasions, Doing business, Romantic, Entertaining clients, Bar scene, Large groups
Dining options: Breakfast, Dinner, Delivery, Late Night, Reservations
Dining style: Casual Elegant
Cross street: Av.65 y Av.70
Description: Alux is located in a natural cavern. We are the largest cave restaurant in the world. The restaurant tables are located in the main vault of the cavern where we can seat up to 120 people. The space includes a fully stocked bar, free WiFi, and 18,000 year old geological formations as the backdrop for your dinner. There are additional vaults as part of the cave system. The lounge, a large space with it's own bar ideal and a full stage, is available for private events. El Encanto is another vault, this one with a low ceiling and marble flooring. It can be set up for small gatherings. El Deseo, Amor, Magia, Pasion, Inspiracion and el Beso are small vaults ideal for an intimate dinner. They are often used by couples on anniversary dinners as well as a truly unique space for a wedding proposal. The last vault is perhaps the most majestic with the greatest collection of flowstones and stalactites. It is used for wedding ceremonies and other joyous events. Alux is more than a restaurant; it is a unique and unforgettable experience.
Sandefjord
Senior Contributor
24 reviews 24 reviews
16 restaurant reviews
Reviews in 10 cities Reviews in 10 cities
8 helpful votes 8 helpful votes
“Cavedining”
4 of 5 stars Reviewed August 8, 2013

The staff was friendly and the food was good.
It's hot down there, so there's no need to bring a jacket. And no place to go if your claustrofobic. The air is a bit thight, but you'll get used to it.
The cave was awesome!!! Alux is one of a kind, and is absolutly a go.
But I wouldn't go again for the food, just for the experience itself.

  • Visited May 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 4 of 5 stars Service
    • 3 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TulumRAC, Manager at Alux Restaurant, responded to this review, August 10, 2013
Thank you so much for leaving us your feedback. We are glad you enjoyed the restaurant and hope you decide to visit us again sometime. Cheers!
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898 reviews from our community

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Rating summary
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    Service
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English first
Merrimack, New Hampshire
Reviewer
5 reviews 5 reviews
3 restaurant reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
“Awesome”
5 of 5 stars Reviewed August 8, 2013

Best place we had diner while in Playa del Carmen. The fact that you are in the cave is just amazing. The food was also spectacular.

  • Visited August 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 5 of 5 stars Food
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TulumRAC, Manager at Alux Restaurant, responded to this review, August 10, 2013
We are glad you enjoyed your dinner in our cavern. Thanks for taking the time to leave us your review. Come back soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Best restaurant ever!! Great food ,service and”
5 of 5 stars Reviewed August 6, 2013

My husband and I asked our Bestday reps at our hotel to recommend a nice restaurant to take our son and fiancé to celebrate their engagement and her birthday. They recommended the Alux in playa Del Carmen. Wow...this place was absolutely gorgeous! Our hostess met us at the door and took us to our table...we were all in awe at the ambience of this place. Our food was delicious and very well presented. The service was great and we were invited to take a tour. Absolutely gorgeous with their private seating areas done up with rosé petals and a small 2 piece band playing for a couple while they dined. In main dining area there was a band playing with a flamenco dancer while we dined...I would recommend this place to anyone ! Such a beautiful restaurant!

  • Visited August 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 5 of 5 stars Food
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TulumRAC, Manager at Alux Restaurant, responded to this review, August 10, 2013
Thank you so much for your kind words and for taking the time to write us a review here. We are very glad to hear you enjoyed yourselves and hope you come visit us again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rochester, New York
Contributor
19 reviews 19 reviews
8 restaurant reviews
Reviews in 8 cities Reviews in 8 cities
23 helpful votes 23 helpful votes
“Excelent service "Aida and her staff are outstanding"”
5 of 5 stars Reviewed August 4, 2013 via mobile

Me and my girlfriend went dinner for my bithday celebration and a wonderfull evening, the service was great since we arrived they had a flamenco show that night, our waiter Marco provided great service all the time and the manager Aida as well, she has make a lot of improves in the place and also she is always around making sure that everything is going on well Aida also reccomend to us a nice bottle of wine wich was a great suggestion and at the end of night came to have a birthday drink with us. Such a wonderful time the one we had.
We highly reccomend it if you want to have a special time in an amazing and unique restaurant with an oustanding service!

  • Visited August 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 5 of 5 stars Food
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TulumRAC, Manager at Alux Restaurant, responded to this review, August 5, 2013
We are so pleased that you came back to Alux and found it even better than before. Thank you so much for your continued business and your kind review. We look forward to seeing you again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Darlington, Maryland
Senior Contributor
48 reviews 48 reviews
22 restaurant reviews
Reviews in 24 cities Reviews in 24 cities
269 helpful votes 269 helpful votes
“Great Food! Great Fun! Dining in a Cave!!”
5 of 5 stars Reviewed August 4, 2013

My wife Jane and I were in Playa del Carmen for a short vacation, and she had always wanted to try Alux. We grabbed a taxi at our hotel to head out to the restaurant (it really is too far to walk) for our 7PM reservation. The hostess greeted us just inside the front door, and led us down the stone steps to a underground wonderland! As soon as we were seated and ordered terrific cocktails made with the Mayan liquor Xtbentun (a flavor similar to anise), we asked our server Gabriella for a tour. This place goes ON and ON underground, and if you didn't know where you were going (and didn't leave a trail of bread crumbs (a la Hansel and Gretel) you might not find your way back.

On the tour we passed a number of private dining rooms, and one large area that was occupied by a WEDDING! (now THAT sounds like fun!).

On our return from the tour we had a delicious dinner of Beef Tournados and Lobster. Now it must be said that the local Caribbean lobster is ALMOST always smaller than our Northeast (Maine) USA variety. But not this time. Jane had a broiled lobster tail that was ENORMOUS and DELICIOUS.

Alux is great fun, and highly recommended.

  • Visited July 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 4 of 5 stars Food
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TulumRAC, Manager at Alux Restaurant, responded to this review, August 5, 2013
Thank you so much for your glowing review of Alux! We strive to make the experience of dining in a cave a pleasant and memorable one and it is so nice to hear when we succeed. You were extra lucky to see the wedding party, which was very fun indeed. We can't wait to have you back again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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