Budget hotel at great location at beach. I am staying here three weeks. The first room we were given had no frig, no towel racks, or much besides the beds. There was a bad leak at the bathroom sink which we asked to be repaired. They worked on it, but it was never fixed. We asked to be moved to another room which was pretty much the same, but we were given a frig upon request. It, too, has a bad leak by the toilet and the faucet lifts straight off and leaks if it is not on just so. They can't seem to fix the leaks. I have to regularly ask for extra towels to place on the floor for the leaks, have had to ask sevral times for toilet paper after the room has been cleaned, had to ask to clean the room when it was missed, and asked to return a mattress pad that had been removed for some reason. The staff is very friendly and nice, but there seems to be a "band-aid" fix on things.
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- Also Known As:
- Pelicano Hotel Playa Del Carmen
- Pelicano Playa Del Carmen
- Pelicano Inn Playa Del Carmen
- Pelicano Inn Riviera Maya/Playa Del Carmen, Mexico