We were there for thr Christmas week. The beach is beautiful and the hotel and surroundings are great! It is also located very close to restaurants and cafes.
The dinners could definitely be improved. One of the nights we had asian food and it was really bad.
The staff is very friendly especially the waiters. Nevertheless you never see any managers around when you need them. We had to ask several times to receive extra pillows.
In addition, one of the nights that we were there we did not have room service and when I complain about it, they said they were going to send some clean towels to the room.
It is also tough to find chairs at the beach.
We would probably go again since the place is very pretty, but we think that the prices are very high considering the so so service.
I hope this review is helpful,
- Also Known As:
- Mahekal Beach Hotel Playa Del Carmen
- Mahekal Beach Hotel
- Shangri La Caribe
- Shangri La Caribe Hotel
- Shangri La Caribe Playa Del Carmen
- Mahekal Beach Resort Riviera Maya/Playa Del Carmen, Mexico
- Official Description (provided by the hotel):
- The Mahékal Beach Resort is a legendary resort village located on 800 feet of white sand beach in the heart of vibrant Playa del Carmen. It has 121 thatched roof, palapa-style bungalows within steps of Fifth Avenue, the celebrated entertainment, shopping, and restaurant district of Playa del Carmen.The thousands of loyal repeat guests at Mahékal Beach Resort describe it as magical, memorable, and authentically Yucatecan. Our style is friendly and relaxed, a unique Caribbean experience where you can rock gently in a hammock on your private terrace and enjoy undoubtedly the best beach in Playa. Our guests love the fact that we have never compromised our truly unique ambiance and style. In keeping with that style, our rooms do not offer television, radios or telephones. Instead, they feature original, brightly colored, Mexican tile bathrooms, private terraces with hammocks for siestas and star gazing, and locally-crafted Mexican wood furniture in an outdoor seating area where you can enjoy our magical sanctuary. ... more less
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