My family & a couple of friends went to Playa del Carmen to celebrate my 40th birthday, my anniversary, my sister & her husband's anniversary and mother's day and could not have been more pleased with the customer service at Playacar Palace.
From the moment we arrived to the moment we left, everyone we encountered at the resort was friendly, professional & fun. Hotel was clean, service was great, the pool & beach were beautiful & well-maintained. I only ate at the International buffet while I was there and had snacks at the pool, but what I did have I enjoyed.
Service at the pool was fantastic and all drinks were served with a smile. After walking the beach and seeing how crowded and gigantic some of the other resorts were, I was so happy we decided to stay at Playacar Palace. There were plenty of chairs on the beach and we never had a problem getting chairs at the pool - with the ferry to Cozumel located right next door I thought there would be more traffic at our beach but there wasn't. The hotel has about 200 rooms and almost has more of a boutique hotel feel. I would have no hesitation recommending this hotel and if I do go back to Playa, this is where I will stay!
- Official Description (provided by the hotel):
- Playacar Palace, a trendy beachfront Resort located steps away from Playa del Carmen’s famous 5th Avenue and the Cozumel Ferry Dock. Our amazing Resort features 200 appointed rooms, 3 restaurants and 4 bars. This Resort is considered the perfect spot to relax during the day and enjoy the nightlife and charms of “Playa” at night. Playacar Palace it’s all inclusive, all incredible and all yours… ... more less
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- Also Known As:
- Playacar Palace Hotel Playa Del Carmen
- Playacar Palace Mexico
- Playacar Palace Resort
- Playacar Palace Riviera Maya/Playa Del Carmen, Mexico