They say a place is as good as the people in it and we found this to be very true at Playacar Palace.
It did not matter which member of staff you met, they always had a smile for you.
The first day our room was not serviced until after 3.00 in the afternoon and I politely asked the maid if she could come early in the morning. Every day thereafter, our room was serviced before 10.00am.
It is difficult to name and thank all the staff whom we had contact with, but I must mention the unforgettable sweet Martha who really looked after us so well on the lovely beach and of course Gilbert who started our days off beautifully with a mimosa at breakfast time.
In our opinion New Years Eve could have been organised a little better, and we did hope to meet the General Manager to give him feedback, however we did not have the opportunity.
I would recommend Playacar Palace without hesitation and we send a special thanks to all the staff who helped to make our holiday so enjoyable.
Hope to see you again soon.
- Official Description (provided by the hotel):
- Playacar Palace, a trendy beachfront Resort located steps away from Playa del Carmen’s famous 5th Avenue and the Cozumel Ferry Dock. Our amazing Resort features 200 appointed rooms, 3 restaurants and 4 bars. This Resort is considered the perfect spot to relax during the day and enjoy the nightlife and charms of “Playa” at night. Playacar Palace it’s all inclusive, all incredible and all yours… ... more less
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- Also Known As:
- Playacar Palace Hotel Playa Del Carmen
- Playacar Palace Mexico
- Playacar Palace Resort
- Playacar Palace Riviera Maya/Playa Del Carmen, Mexico