My first visit to Mexico with family members starting on 2nd November was fantastic. A small glitch over room allocation was overcome the next day but from then on "sunshine all the way". The location of the hotel is superb, right on a marvellous beach but the holiday was made perfect by the wonderful staff! First to welcome us was Cesar Catalina, Victor Aine etc. the entertainment staff who everyday remembered our names and greeted us with a big smile! Our wonderful pool waitress Perla made sure we had everything we needed. Not to mention others within the hotel itself, Berenice, Claudia, Johanne and our own table waiter Soltero! Finally on this subject, the most helpful Security Man who helped us early every morning with our pool umbrella who I believe was named Jose Miguel - Thank you for my gift to remind me of this holiday. Such attention to detail by everyone who was delighted that we were staying there. The weather was perfect, the food - such a selection. Only downside was the upgrading of one restaurant but the menu for this was catered for within the Buffet restaurant - and the wedding receptions that were held on the terrace and beach that went on until the early hours. Apart from that, thank you all for a wonderful Birthday Holiday! Thanks - "The Dancing Queen".
- Official Description (provided by the hotel):
- Playacar Palace, a trendy beachfront Resort located steps away from Playa del Carmen’s famous 5th Avenue and the Cozumel Ferry Dock. Our amazing Resort features 200 appointed rooms, 3 restaurants and 4 bars. This Resort is considered the perfect spot to relax during the day and enjoy the nightlife and charms of “Playa” at night. Playacar Palace it’s all inclusive, all incredible and all yours… ... more less
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- Also Known As:
- Playacar Palace Hotel Playa Del Carmen
- Playacar Palace Mexico
- Playacar Palace Resort
- Playacar Palace Riviera Maya/Playa Del Carmen, Mexico