My husband and our best friends just returned from a week at Iberostar Quetzal. We had a fabulous return trip, our first being 5 years ago. The hotel is beautiful and clean. Staff is extremely friendly and helpful. The service around the pool, at the pool bar, buffet, restaurants and bar were all fabulous! Breakfast was my favorite meal- though every meal offers numerous choices sure the appeal to everyone. The pool is huge, clean and a perfect temperature. The beach is gorgeous and the sand is soft and free from debris.
We have couples massages at the spa, which was probably the best massage I have ever had. The spa also offers a Jacuzzi and stream room, which is hidden if you are not looking for it. We made our dinner reservations for the al a carte restaurant on our second day and were able to add on an extra reservation by checking in at the reservation desk at 4 pm (Good secret to know- you can go daily and add on to the number you are guaranteed at check-in). The Caribbean, Italian, Japanese restaurants were excellent. The Mexican restaurant was so-so, the appetizers and soup were awesome, but the beef tacos weren’t great.
Check-in and out were a breeze. We had a mattress pad on our bed and were perfectly comfortable. It’s nice to know you can request one if the mattress alone is too hard for you. We found the room to be very comfortable and the shower is huge, has two shower heads and is great.
The ground of the resort are gorgeous, the plants, flowers and animals. Everything is just beautiful and the sounds and of the ocean and fountains are soothing.
We ended up going to a few shows this time around and I was very impressed. The costumes and productions were great and very entertaining.
We had a fabulous trip and can’t wait to go back again!
- Official Description (provided by the hotel):
- Privileged situation directly on the beach of Playacar, around 3 km from the town of Playa del Carmen. A watersports and diving paradise. Sub- tropical mangrove swamp. Great gastronomical variety. ... more less
- Reservation Options:
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- Also Known As:
- Iberostar Quetzal Playacar Hotel Playa Del Carmen
- Iberostar Hotel Quetzal Playacar
- Iberostar Quetzal Playa Del Carmen
- Iberostar Quetzal Playacar Riviera Maya/Playa Del Carmen, Mexico