Sorry for writing this late. I was @ Iberostar May 28th - June 4th, my 10th visit to this #1 resort. For me and perhaps you as well is the location of this property. Driving from the airport is under an hour, as in the bus you will have to wait as others get off @ their hotels. It gives you a feel to see where you won't be and you will notice how far the other resorts are from the "center of town." Iberostar is located in a very very safe parameter of two entrances/exits gates. The main gate has a high wall with the words of "Playacar" The gates are average size with attendees holding the bus drivers identification to enter, and taxis are let in with us to enter back and forth.
Once you are inside the "main zone" of Playa Del Carmen" you will see the beautiful condos and other resorts. There is one shopping plaza across the street with a Starbucks for good coffee. Only about five minutes to walk from Iberostar. They have free internet I believe when you purchase a coffee, and their are public phones to use outside in the plaza. The hotel you have to pay at increments of 15 or 30 min used that day, then it expires. About 3 or 4 dollars.
Not all phone cards work on all public phones. At the resort only their cards bought from the resort/stores work on-site phones. $20.00 for 1/2 hour or so I believe. You can buy phone cards from pharmacies @ the plaza and walk around and I know of three phones that accept different cards. Look for them in the back of the stores, as there are a few more shops as well back there. Prices are a bit too much here, but your last minute shopping it works.
Shopping - I always go the very first day (s) to get it out of the way. I know some visitors do it on their last day and spent the whole day away from the ocean, and then get back and have to pack ;-). In town (not across the street plaza) near 5th avenue where you must go! You can shop at Walmart for all your Liquor, very reasonably prices. You can pack in your suitcase two bottles each person. And cigarettes are sold there too, I don't smoke but information for you. Just a suggestion for you. If you take a cab from resort into 5th avenue do your shopping their first, walk around and yes you can walk to Walmart, (just ask anyone to point which direction) then take the cab back to resort. Saves $$$, they raised the taxi fares from $5 to $7 now each way.
Imagine if you don't stay in the "main Zone" at other resorts and take a taxi into town it could cost about $30.00 each way. Yes other resorts have shuttle service into town, but fyi about the taxis.
If you don't leave the resort vendors come by the beach and sell silver, sunglasses, cigars, jewelry. Actually I purchase all my goods from them. It saves me time-as I'm a beach bum. Don't pay the price anyone wants!! They will come down in prices if you see something on the beach and to expensive they will come by in am and pm and same everyday, except Sunday, only a few.
RESORT - After traveling all these years, this is my final destination. I love this resort for the fact that everything at Iberostar is very within reach!!!!!!!!! Some resorts are just too big yes this is big but I can handle the jungle or the sidewalk to get from one place to another.
The beach is simply the biggest reason why I go to Iberostar. So so beautiful, the most prettiest shades of blue water and white sand. A lot of people feed the fish bread which I don't like, I don't like the fish around me. Pretty fish but oh well.
You can run walk on this beach and see the other fifteen or so resorts and people watch. If you didn't know there are a lot of topless women here and almost every other resort. The pool is simply very big and has another separate pool for swimming laps. Usually this one is empty. You can take inflatable rafts to lay on, I do and pass them on to someone to keep, as I don't want to deal with bringing it back in the suitcase. It's also a good feeling for me to make some child light up with a big smile.
The Iberostar has Tucan/Quetzal - same drive entrance you just go right or left. Has two reception sides and two lobbies with two different bars. Which you can drink at either one. Just walk around and explore. NOTE. The steak house at times have changed locations, either at the location where it's suppose to be or at the main buffet is at the beach. Men don't forget to bring long pants to enter into some of the restaurants.
The food is very good with fish, meats, rice, soup, pizza, tacos, hamburgers, hot dogs, ect. Please bring enough of tipping money for these very kind sweet hard working people. They are in the hot hot sun serving you/me all day. I always bring $100 in singles to pass out to everyone.
You won't regret staying here! You can also get a day pass to the other sister Iberostar's. The Paradiso is approximately 1/2 hour before the resort. You can watch for it on your bus ride. This resort is just too too big huge and away from everything. There is another Iberostar in Cozumel you can visit as well for free, eat and drink. But this one is across the ocean. A ferry boat takes you into town in Playa Del Carmen (cost $8 or so one way) then a $25 cab ride to the resort. Small bungalows are very cute, again far away from everything and their ocean is very shallow and rocky.
Enjoy this resort you won't regret it, it truly is a fun fun beautiful time, location is perfect. You want location-trust my opinion. It is truly safe to go out of the resort. You will see all other people in town as well. Don't be afraid when you see soldiers with rifles-it is normal for years for ever. Soldiers have a headquarters in town. A lot of clubs for nigh life in town, walk down towards the beach. Towards "Blue Parrot" is where all the clubs are, with loud music and lots of pretty lights. They have night acts with fire.
No need to exchange you money, only if you want to. I never do. If you do change your money at the resort don't forget to take your passport with you to the front desk.
REMEMBER your room isn't ready until after 3:00 pm. Don't get mad and wait in the lobby, the maids are cleaning from the people who just spent a week or more for you. Pack your suit and shoes in your carry on and change in the lobby change room Yes your suitcases are fine and secure with the concierge. You will have your bracelet on and can eat and drink. Enjoy your vacation, this is the place for you and your family. A kids place for the kids small child pool swings and nursery for babysitting.
The rooms have a safe for valuables-you decide the combination. Stocked fridge with water, beer, and pop.The on-site night club is air conditioned and starts happening after the main entertainment show ends. Vendors set up in the hotel and sell souvenirs and certain days, as well out by the beach.
Book this resort today ;-)
- Official Description (provided by the hotel):
- Privileged situation directly on the beach of Playacar, around 3 km from the town of Playa del Carmen. A watersports and diving paradise. Sub- tropical mangrove swamp. Great gastronomical variety. ... more less
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- Also Known As:
- Iberostar Quetzal Playacar Hotel Playa Del Carmen
- Iberostar Hotel Quetzal Playacar
- Iberostar Quetzal Playa Del Carmen
- Iberostar Quetzal Playacar Riviera Maya/Playa Del Carmen, Mexico