We stayed at the Riu Yucatan July 16-23 and had a good time. We booked it from their website and got a $99/night/person price, which wasn't bad at all, all things considered.
Food: Breakfast was more than enough. The donuts were very yummy. :-) The fresh juice stand was really good as well. Lunch was fine; couldn't eat much cause it was so hot! We only visited La Hacienda once for lunch and it was a nice change from the beach-side lunch location. Dinner was also good at the buffet. We visited all 3 restaurants and did not like the Mediterrean restaurant. I got the seafood casserole. The waiter didn't understand English enough to explain what was in it, so I took my chances. Yuck. The desserts served in all 3 restaurants were the best desserts on the resort. The desserts on the buffet were all dry and cakey, except for the night they did choc. covered strawberries and ice cream. They have a huge variety of food for all nationalities; Europeans, Brits, Americans, etc. Pizza and french fries are there for the little ones!! (and the not-so-little ones :-) The Asian restaurant and Steakhouse were good; a great change from the buffet. You have to make your reservations early'ish in the morning or they book up.
Drinks: Hey, they were great! :-) I tried a Mojito for the first time and got hooked. The bartenders worked very hard alllll day but were always friendly. You can ask for better liquor, like Smirnoff or Bacardi and you'll get it. Once so ordered, the bartender on duty usually remembers your request for the evening.
Room: Yes, the beds were HARD. Various body parts fell asleep during the night due to the pressure points, but we were so tired, it didn't stop us from sleeping. Yeah, the beds are a weird size. Too small to fit 2 adults in one bed, but then you can't snuggle with your honey. :) The "door" to the bathroom was weird if you have a family there; it's only a curtain. The liquor in the room was pretty foul and we hate Pepsi products, so we hardly drank anything in the room. (Note, You can get Coke by walking out of the resort to the stores in the Playacar area!!!) We stayed in building 5, which was near the pool and bar, but honestly it was rather quiet in the room. At night you could hear the entertainment, but it was over by 11. I thought it was a great location, close to everything on the resort.
Pool: A bit disappointed here. It would make more sense if the 2 pools were connected. They look like they were once but got filled in with concrete. The swim-up bar in the one pool was fine. the other swim-up bar is a pool all by itself, in that you have to get out of either pool to get to it, and the water in there was chilly. The other 2 pools were almost tooooo warm. The pools close at 8 for cleaning and chlorine and boy, does it smell like it in the evenings!
Beach: Yes, my husband got up every morning around 7:30 to put towels on the loungers at the beach. You had to if you wanted some shade, which is a must for us. The beach was very nice though; we walked down the beach for a bit and thought ours was the nicest. It's the largest with the most trees. It has 2 massage huts on it; I got a massage one day (thanks to the crappy bed) and it was the best massage I've ever had. Soooo relaxing! We didn't take out any of the boats or anything, even though we kept meaning to. If you take bread down into the water, you can feed the fish. We had 3 different size fishes swimming around us when others were feeding them; very cool! There can be some waves there; it's not like the calm Caribbean we've been to before.
Entertainment: We only watched bits of 2 shows. We were tired by the end of the day and the little bits we saw were a tad boring. A few nights we sat by the bar in the main lobby and just talked and drank; it was fun. :)
Resort itself: Very nice and pretty. We looked at the other Riu hotels we had access to and ours was the nicest. Laid out nicely with lots of animals to watch, including the resort cats. This is a group of "wild" kitty cats who like to loiter on the main walkway to the restaurants in the hopes that you'll bring them food. They're very friendly. The little grey kitten purrs all the time and will let you pick him up. His mother is walking around too; she's pregnant again. Overall, I just said "awwwwww!"
Staff: Except for one bartender the first day we were there, everyone was very nice and polite. The people who work the breakfast shift in the restaurants also work lunch and dinner. IE: they work allll day. it made me feel like a jerk by the time we came home. I know different cultures are different, but good grief...No wonder they think we all are rich. We did get some fun towel art in the rooms.Tips are very appreciated, but the lobby staff almost got mad at us because we didn't want to use the bell boy. There aren't any elevators but we only had 2 bags and were on the 2nd floor.
Weather: 350 days of sunshine my foot!!! We spent at least 3 days dodging raindrops, running for a bar, and then walking back 15 minutes later when the sun came back out. On Friday it rained. And rained. And rained, allllll day. We sat in the lobby on the sofas and read. Bring some cards with you in case this happens!
Acitivites: We went to Xel-ha and booked it through the NW airlines rep in the hotel. Well, that's what the sign said anyway. We shopped around at the different desks and theirs was the cheapest AND the same price I found online, $87 for everything. Get the all inclusive - any means in Xel-ha cost around $22 a person. It was a great day, beautiful place, definitely worth it.
If you want to see any pictures, just email me at bebubbily@hotmail.com.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.