My husband and I stayed at the Yucatan Feb. 28-March 6. Our original reservation was for the Riu Tequila, but upon arrival the front desk clerk stated "we were being given a free upgrade to the Yucatan." Due to the renovations that were being done at the Tequila.
Our flight landed around 2:40p and by the time we were done being shuttled around & finally given a room it was a little after 6. Not exactly how we wanted to start off our anniversary trip but we tried to make the best of it!
The resort is in Playcar. Very beautiful community! My husband & I walked to Playa del Carmen on Sunday to have lunch on the beach. It too us (we are in our 30's) about 40 minutes to get from the resort to town. Not horrible as we love to sight see!
The food wasn't too bad. We had to keep in mind that the resort has hundreds of people from all over and they try to accommodate everyone. So we just made a plan to go into town to get at least one amazing meal! breakfast was definitely the better of 3 meals offered at the Hacienda buffet. We found that the closer you arrive to the opening of the meal time, the better the food was. We made reservations at Shanghai (the Asian restaurant) we had to wait till the 8:45p seating. We stayed for about 15 minutes and just left and went to the main buffet. The food was horrible very dry & no flavor. The Mexicana restaurant was AMAZING!!! And lunch at the Mexicana was awesome as well.
The room was very neat & clean. However, the housekeeper came at a different time everyday. Sometimes in the morning, sometimes in the afternoon. Slightly inconvenient, because one evening she needed to "finish filling the soap" after my husband & I started showering & changing for dinner.
Entertainment staff was very nice but again, the entertainment has to accommodate many people from many cultures. I felt it to be boring. My husband and I found it more entertaining at the Lobby Bar in the evenings.
We were VERY DISAPPOINTED that the resort did not offer any type of room service. We were celebrating our 10 year wedding anniversary and it would have been nice to have breakfast in bed! Both my husband & I had a couple evenings we wished we could have just ordered in. We were also disappointed to find there was NOT a coffee pot in the room. There were liqueur dispensers but no coffee pot. We would have taken a coffee pot over the liqueur dispenser any day! When on vacation who wAnts to be on a schedule to be to the dinning room for food or in the morning for coffee! And the coffee here, I was not a fan of. The only place to get coffee that wasn't brewed from a coffee concentrate was at the Lobby bar.
We will return to the Riviera Maya again, however we probably won't stay at this resort again!
- Official Description (provided by the hotel):
- * Located in the Yucatan peninsula, 3 km/ 1.9 Miles from Playa del Carmen * In Playacar's resort area, along with the Riu Palace Mexico, Riu Palace Riviera Maya, Riu Playacar and the ClubHotel Riu Tequila hotels * Main building and 2-storey buildings * Mexican "Hacienda" style architecture * Surrounded by 40,000 m2/44,000 sq. Yards of lush gardens * On the beachfront * Complimentary sun loungers on the beach * Next to the Mexican Street * 800 m/2,650 ft. From various shops * 55 km/34 miles from Cancun Int'l. Airport * Credit cards accepted: Visa, MasterCard, Amex, Diners ... more less
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- Also Known As:
- Riu Yucatan Playacar Hotel Playa Del Carmen
- Riu Yucatan Playa Del Carmen
- Riu Yucatan Mexico
- Rui Yucatan
- Hotel Riu Yucatan Riviera Maya/Playa Del Carmen, Mexico