I spent 10 days in Playa at this hotel and it was great! I had planned on going Apr.17-27 with a buddy and we booked the Moongate Hotel (a sister hotel to the El Tukan) across the street. We booked with Expedia and booked 2 double beds. On arrival, we were told we had a king at the Moongate which was totally unacceptable. They said no problem, we will put you in El Tukan the first night and in the AM you can discuss this with the manager. We went to the room (406) and found it was poolside with a nice deck surrounded by palms. This room was perfect! Upon entering the room, the entrance is separate from the sleeping area with counter space, cupboards, and a sofa. This was perfect as the first day we went to Walmart for a few supplies. Picked up a styrofoam cooler ($4), 1 cup coffee maker ($9), beer, Don Julio tequlia, Controy and margarita mix. Also some plastic spoons and large plastic cups for making margaritas. Who needs AI! I'd do about a 30 block hike each morning taking photos and return to enjoy the PM with a margarita on the deck by the pool. The pool was never crowded and there were always chairs available. I think most people went to the beach.
Management allowed us to stay in this room the entire 10 days. I think the hotel uses the Moongate across the street as an overflow. The whole time I was there I never saw any guests entering or leaving the Moongate. The room was always clean with towel art every day but I made sure to leave 50 pesos on the pillow each morning for the maid. The room was always cleaned by 11 AM when I returned from my hike. All the staff I met were friendly and with a quick Hola whenever you saw them. Maitenance, security, front desk, housekeeping, it didn't matter, they all had a greeting and a smile for you.
The hotel itself is in a prime location. Right on 5th Ave. but far enough north so you are away from most of the pushy vendors. From Calle 14 south to the pier you seem to run the gauntlet of vendors but this hotel is a couple blocks north of that and the vendors don't seem so pushy. You are surrounded by great restaurants, bars, and small hotels in this neighborhood. Dubai, Coco Bongo, End Zone, Tequila Barrel are all within a block or 2 and there is a great pizza stand across the street for late night snacks.
This was my 4th trip to the Riviera Maya but my 1st time staying in Playa and not at an AI. After this trip, I will never stay at an AI again. My last 3 trips were at a 5 star resort, and if you're willing to give up a little pampering and amenities, this 3 star hotel has everything you need in a perfect location!
I am already planning a 3 week trip for July and will definitely try to book El Tukan again. By the way, when we subtracted our airfare from the total cost, our stay cost $52CDN/night split 2 ways without the AI option. You just can't beat value like that!!!
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- Also Known As:
- El Tukan Hotel Playa Del Carmen
- El Tukan Condotel Hotel
- El Tukan Condotel Suites Beach Club
- El Tukan Riviera Maya/Playa Del Carmen, Mexico