Although we got an excellent package deal from a travel agency for two week all inclusive service and flight ticket, not just this is the only reason why we think this hotel is great value.
I was a bit concerned about the negative comments and reviews I read here. I found most of them invalid based on my two weeks holiday at this hotel.
We stayed there with my wife my 5 years old daughter and 4 friends.
HOTEL,LOCATION: 1,5 km (20 min walk, or take a taxi for a fixed 5 USD / 50 Peso one way) from the very centre of Playa del Carmen. Hotel is located in a cozy villa/rest area with nice environment, nice tropiocal plants etc. Hotel has beautiful and well maintained tropical garden with lots of plants too.
CHILDREN: I must say we were very happy with the services of kid's club, Ana took good care of our doughter they made together lots of beautiful handcrafts. Pools are great also for children, they have a swalow part wher our child could play in the water the whole day throug when she was not at the kids club.
ROOMS: This hotel is different from other hotels on the hotel line in Playacar. This was the only one which had bungalow like buildings ( 8 rooms in one building, 4 upstairs, two each side, and four downstairs. ). The interior of rooms is simple, but it had all amenities we need on holiday ( clean bathroom, TV with some English channels- but we did not really have time to watch TV, I think we did it only onec during 14 days-, fridge with complimentary mineral waters, safe, aircon, fan, coffe/tea maker,closet.)Daily cleaning, daily change of towels, what we did not really needed.The least time actually a man spends while on holiday in an all inclusive hotel is the hotel room, when we were there only with our eyes closed ( sleeping). We liked the rooms anyway. All rooms has a terrace where you have nice hanging beds to chill out in the afternoon after lunch. Some rooms might not have a view or might be at a location not too good within the hotel, do not worry, for a small tip and smile, front desk will be assisting you with changing to a nicer room as soon as they have one available.
FOOD: really excellent, despite of some previous review none of us from the party of 7 had any stomack problems, we all loved the food ( variety, taste and quality ). It is said that tap water is not drinkable, not even for washing your teeth, but I did so and did not have any problem at all. Food is very aboundant, if you want you can eat and drink nearly all day long :) . Amazing service at the poolbar, with kind staff, you can order you all inclusive coctails straight from the pool. Coctails are great!Lunch buffet is served by the pool. Dinner is at the main restaurant also great. There are two a la carte restaurants where booking is necesarry, the regular one was so good, so that we did not hassle with the booking.
ACTIVITIES:Amazing! Animation team consist of funny guys doing their best to entertain you almost the whole day. Aerobics,aquagym, salsa lessons, Spanish lessons, water volleyball, crazy game in the pool each afternoon, realy really awsome shows every ninght after dinner at the theatre ( dance shows, magician show, mini disco for kids beforehand ). We really appreciated the free sea kayaks and small sailig catamaran we could rent for free on the beach, we spent very enjoyable hours on the beautiful incredibly green sea.
SPORTS: I missed the fitness room, but did not really let it spoil my vacation, since on my everyday morning jogging I run 3 kms to a near by gym where local people do the training it was only like 2 EUR. Aerobics and aqagym is held by animation team members. Hotel has tennis court , basketball ground also. We played beach volleyball every afternoon at the neighbouring hotel's baeach.
BEACH: Sea is clean and green, sand is increadibly white.Allegro Occidental does not really have a big beach as sea has flushed away due to hurricans. It has a small beach, but if you walk 40 meters you can find a big one. To get rid of "geotubes" (big black whale looking sandbags put along the beach in order to avoid fluishing sand away) you must walk on the beach ( or kayaking - FREE ) 1,5 kms ( towards Tulum ) to the end of the hotels line, there you can really enjoy quiet deserted paradise like private beach with crystal clear water , white sand, and very few people.
INTERNET ACCESS: wifi is available in rooms and hotel lobby, even computers are provided in the lobby, but fee is very high in my opinion so we rather went to the nearby (2 min walk) Starbucks where we could have free wifi access in return for buying a hot chocolate, cake or coffee. ( After the first buy you get an access code on your bill, which you can use later too from outside the restaurant , so you don not need buy further coffees the next days, the first code is valid it seems forever :)
SPECIAL THANKS TO STAFF MEMBERS WHO MADE US HAVE A LOT OF FUN:
Ana from Kid's Club,
Stefano,Giovanni,Adan and Ariel from animation team
Jorge from front desk
Erica and Antonio from restaurant.
Kind housekeeping staff
After all, I would return and stay here again if I come back to Playa del Carmen.Thanks for the nice stay and wonderful holiday!
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- Also Known As:
- Occidental Allegro Playacar Hotel Playa Del Carmen
- Allegro Playacar Occidental
- Playacar Resort
- Occidental Playacar
- Playa Del Carmen Allegro
- Allegro Playa Del Carmen
- Allegro Playacar Riviera Maya/Playa Del Carmen, Mexico