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“Excellent but...” 4 of 5 stars
Review of Trattoria Pizzeria ROMEO

Trattoria Pizzeria ROMEO
Calle 4 entre 10 y 15 Avenida, Playa del Carmen, Mexico
9841416507
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Certificate of Excellence 2014
Cuisines: Italian
More restaurant details
Restaurant details
Good for: Families with children, Dining on a budget, Romantic, Special occasions
Dining options: Dinner, Delivery, Late Night, Reservations, Takeout
Toronto, Canada
Top Contributor
93 reviews 93 reviews
67 restaurant reviews
Reviews in 23 cities Reviews in 23 cities
37 helpful votes 37 helpful votes
“Excellent but...”
4 of 5 stars Reviewed December 31, 2013 via mobile

Every bite of food was delicious but this restaurant has some serious challenges to overcome. Our reservation (9ppl) was at 8:30pm. We were seated at 9:10pm. The Servers were as accommodating as possible and offered us tequila shots on the house. We didn't really want shots but appreciated the offer. The restaurant was full. We ordered our food right away. We were finally served after 11pm. We understand that the kitchen couldn't cook for full capacity but the restaurant should either cut down their capacity or expand the kitchen. Under no circumstance is this acceptable. It was one of the more expensive meals in Playa and requires better delivery time for the food. While we patiently waited it would have been appropriate for the Servers to offer more bread etc but they didn't and seemed flustered with the situation. We had a few seafood platters which were extremely tasty. Our only complaint with the platters was the portion size is too small. I would strongly suggest that they provide a good potion of pasta with this dish. It is 700 pesos per platter...pasta is inexpensive and would be a perfect addition. At the end we were given 2 Tiramisu desserts. Again delicious and appreciated!!! I hope Romeo fixes its problems quickly as I'd love to return but at this point it is too frustrating.

Visited December 2013
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328 reviews from our community

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Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Moscow, Russia
Senior Contributor
42 reviews 42 reviews
31 restaurant reviews
Reviews in 26 cities Reviews in 26 cities
22 helpful votes 22 helpful votes
“The best italian high-class cuisine !!!”
5 of 5 stars Reviewed December 24, 2013 via mobile

This trattoria doesn't look like a fancy 5 stars luxurious restaurant, but the food is just fantastic and worth waiting . We give all respect and appreciation for people working there and making our lives happier as well as our stomaches :) Guys, your food is an Art with capitol letter!!!

Visited December 2013
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tartu, Estonia
Senior Contributor
26 reviews 26 reviews
15 restaurant reviews
Reviews in 7 cities Reviews in 7 cities
12 helpful votes 12 helpful votes
“Best in the world tiramsu”
5 of 5 stars Reviewed December 14, 2013

I love this restaurant and the people who work there. Every visitor receives there special attention. The food is one of the best I've ever eaten in the world. Tiramisu - is must try. It is soooooooo fresh, soft, light and has no alcohol. Be aware - it is so good that if you come late at night, they may not have it anymore.
Everything else is also fantastic. One of my reasons to choose Playa del Carmen for vacation is this restaurant!

  • Visited December 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 5 of 5 stars Food
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Playa del Carmen, Mexico
Senior Contributor
27 reviews 27 reviews
26 restaurant reviews
Reviews in 2 cities Reviews in 2 cities
16 helpful votes 16 helpful votes
“Another great pizza”
5 of 5 stars Reviewed November 14, 2013

Romeo's is our "go to" restaurant here in Playa. The chef and owner, Marco, oversees the open kitchen and busy staff. Salads are almost a meal in themselves or wonderful to share before having one of their excellent pizzas or pasta dishes. My husband just can't leave without ending the meal with the chocolate volcano cake. A nice option and a little off the beaten path of 5th Ave.

  • Visited November 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 5 of 5 stars Food
Was this review helpful? Yes 2
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Redding, CA
Contributor
20 reviews 20 reviews
8 restaurant reviews
Reviews in 8 cities Reviews in 8 cities
23 helpful votes 23 helpful votes
“So Good, We Had to Return”
5 of 5 stars Reviewed November 11, 2013

First, Romeo was initially recommended to us by the owner of another excellent PDC restaurant, and it is impressive to be urged to try it by a direct competitor. Romeo is comfortable, with pleasant but not fancy ambiance, and is in a lower rent area which allows very reasonable meal prices. That said, the main attractions are the friendly and efficient service and incredibly delicious food. The pasta, seafood ,bread, salads, and pizza are all made fresh, and the portions are generous. And the chocolate lava dessert is one of the very best we have ever had---anywhere. Having seen the plates of others on our first visit, the two of us shared a salad, shared a pizza, and shared the chocolate lava dessert at the end. More than enough, exceptionally satisfying, and the serving staff are a delight. Highly recommended.

  • Visited November 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 5 of 5 stars Food
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