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“Perfect place to recharge” 5 of 5 stars
Review of Banyan Tree Mayakoba

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Banyan Tree Mayakoba
5.0 of 5 Hotel   |   Carretera Federal, Playa del Carmen 77710, Mexico   |  
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Ranked #5 of 197 hotels in Playa del Carmen
Ar3enalfan
1 review
2 helpful votes 2 helpful votes
“Perfect place to recharge”
5 of 5 stars Reviewed January 11, 2010

The staff, rooms, service and architecture are tremendous. My wife and I stayed at the end of December and our expectations were very much exceeded. This place is special. We are returning for a second time in March 2010. A lot of thought has gone into making sure that your stay goes beyond what the competition can offer. There are 4 restaurants that each offer very different culinary experiences -- Mexican, Thai, seafood, and hybrid/modern. Each restaurant was extremely good -- and the chef of each restaurant makes a point of visiting the table to check on your eating experience. We didn't get tired of the food like we usually do when dining at the same hotel for several days. The restaurant managers do an excellent job -- service was prompt and the staff couldn't do enough to make sure you get what you want.

The commitment to high-end service is found throughout this hotel. My wife and I travel a lot for business and pleasure, and this hotel has found the ideal blend of luxury -- the staff anticipate your next move and steer you into the relaxation zone. The management team has trained the staff wonderfully.

The architecture of the hotel is beautiful. The modern Asian-inspired facility blends well with the mangroves and beach area. The rooms (really should be called villas) and common areas have high-end, modern fixtures everywhere -- no cost spared. The property is large -- an 18-hole golf course wraps around the whole property. Electric buggies and an electric boat (to save on environment and keep noise low) transport you around the property -- alternatively you can request bikes. To jog around the property takes 30 minutes -- which is very cool as you get to see the sea, mangroves, bridges, wild life, the golf course, etc. You never feel crowded -- we went at a time when there was high occupancy -- but you would never know -- quite the contrary.

My wife and I have stayed in the region before -- we stayed at Maroma Spa & Resort. This facility is a two star resort when compared to the five star Banyan Tree. The rooms are very basic and the hotel needs a serious overall upgrade, whereas Banyan Tree goes beyond your expectations.

Looking forward to going back in March -- The Macdonald family.

  • Stayed December 2009, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Banyan_Tree_Mayakoba, Vice President - Area General Manager (Mexico) at Banyan Tree Mayakoba, responded to this review, February 2, 2010
Dear Macdonald Family,

We are overjoyed to read your fine remarks about our resort, the service and our associates.

We really appreciate you took the time to share your experience, and that Banyan Tree Mayakoba went beyond to exceed your expectations.
Mr. Ed DiLuca, our Food and Beverage Director, our Executive Chef, Mr. Matías Martínez, our architects and designers, as well as their teams, will be very glad to read your review.

It will be our pleasure to welcome you back on March and we look forward to make your stay a perfect experience.

Best regards,


Pancho Llamas
Vice President
Area General Manager
pancho.llamas@banyantree.com
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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New York
Senior Contributor
21 reviews 21 reviews
10 hotel reviews
Reviews in 11 cities Reviews in 11 cities
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed January 5, 2010

Let's start with the good stuff. Beautiful beach, luxurious rooms, STUNNING hotel, excellent food and a courteous staff.
There were some incredible touches: Flowered bracelets, cold towels and juice on arrival. A gift left by our bed almost every night. Chocolate to welcome us and to say good-bye. Chocolate covered strawberries in the room every night too. Our favorite touch- the juice of the day, complete with glasses chilling in our fridge. Plus fresh fruit in our room. Bottles of water left everywhere, even though the tap water was completely safe to drink. If you book an excursion through the hotel, they will pack a cooler with drinks and cold towels at no extra cost. (Tulum, the cenotes and snorkeling are all worthwhile.) A terrific New Year's Eve celebration including free champagne with dinner- but more on that later. Flip flops, slippers, robes, beach bags - your room is stocked with almost anything you could possibly have forgotten to pack.
Okay, now the not so good-
The resort ran out of bikes, which due to the resort's layout are a necessity. We only received our bikes on the second to last day of the stay. Instead we depended on the buggy service which was mostly fine, the longest wait was half an hour, but that only happened once. (And a buggy driver that had a minor accident when taking a turn too fast, but never mind that.) There was also a boat that could take you from one end of the resort to the other, which mostly ran as promised, except during the middle of the day when it didn't.
Our terrace villa although beautiful, had some flaws. The worst being that the doors to the master bathroom were extremely difficult to close. My husband and I kept walking in on each other at embarrassing moments. Awkward! The other flaw was a mildew/insecticide odor coming from our shower area. The second and third bedrooms had no tv.....however, the tv we had offered lots of English programming choices. To those of you thinking of booking a terrace villa- don't expect the jacuzzi, outdoor soaking tub and ipod docks you see in the hotel's brochures. These rooms don't have those extra amenities. Lastly, there was no way to dry your clothing. We kept leaving our wet clothes on our roof top deck, but the clothing was brought back into the rooms by the well meaning staff while still damp.
Despite the incredible service, there were a few glitches. The most unfortunate was that when we arrived, we were told that the only dinner reservation available in the whole resort was for a barbecue at the Sands (beach restaurant). Great -a nice casual dinner! Not so fast - lesson learned- when you make a dinner reservation at the Banyan Tree- ask the price first! We had no clue it was a price fixed dinner and were shocked when the bill came to over $500 US for four people. (with only two glasses of wine for the whole table.) We were even more upset when we heard that there had been plenty of available space in the other hotel restaurants. We complained at the front desk, but no adjustment was made. (Note: dinner for four generally averaged $250, which was in line with our expectations.)
The breakfast buffet was perfect, but unfortunately getting coffee or tea was a bit of a challenge some mornings. However, eventually it always came. Don't miss the coco truffle tea.
We ran into a weirdly solicitous cabana guy, who offered to make sure there would be lounges for us at the beach every day, presumably in exchange for a generous tip. Luckily, we didn't fall for that one.
Service at the beach was mostly great - free drinks and snacks were offered routinely. Plus lunch could be brought right to your beach chair. So nice! And no worries, despite a full resort, there were always lounges available at the beach. (Note- to really get the world class resort thing right - the resort should make sure the umbrellas and beach chairs match- there were two different lounge types jumbled together and mismatched umbrellas, which was surprising given the careful design choices every where else.)
The health club was small and crowded and there was only one small yoga class per day, despite a resort brochure that promised a wide variety of yoga classes. We tried the Rain Forest experience at the spa and it was different and fun.
One real problem for the resort was communication - the resort could use an info channel on the tv. We heard rumors about a New Year's Eve party from other guests. We asked at the front desk, but they told us nothing was planned. The rumors of a big party turned out to be right, but a lot of guests and staff were in the dark. Additionally, we found out that other guests received a flyer explaining the dining options and prices for New Years....we never received that flyer, despite specifically asking for it. All was forgiven when we ordered room service on New Year's eve and were kindly given a free bottle of champagne . While on our villa's roof top deck at midnight, we were treated to an incredible display of fireworks from the Banyan Tree and more fireworks from each of the surrounding hotels.
One last glitch came at checkout time. Our bill contained $40 worth of honor bar charges that weren't ours, we didn't say anything because of all the extras that we received, but still.....
So all in all, yes, the Banyan tree is BEAUTIFUL and mostly they get it right. However the hotel has to work on a few things before anyone can call a vacation there perfect. I have every faith the resort will work out those problems because clearly they want to get it right. Almost perfect, but not quite there yet.

  • Stayed December 2009, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Banyan_Tree_Mayakoba, Vice President / Area General Manager Mexico at Banyan Tree Mayakoba, responded to this review, March 8, 2010
Dear Valued Guest

On behalf of Banyan Tree family, we wish to thank you for taking the time to share your comments about your stay with us.

As I mentioned in my response of the last review, we cannot provide bicycles for everybody since it would be impossible to have 300 bicycles around the resort. From now on, we have been lead to charge a nominal fee for the use of this service in order to control better the usage of bikes.

The Terrace Houses are suitable for families, but they do not have the same design and experience as our Banyan Tree Pool Villas. I am pleased to inform you that we do have Two Bedroom and Three Bedroom Pool Villas which will give a complete Banyan Tree Experience.

Regarding your comments about the barbecue at Sands, during special dates like 24th, 25th and 31st of December, all our guests expect special dinners in our restaurants, so a special gala dinner was arranged for these days. But our In Villa Dinning service was available 24 hours with our daily menu.
I have taken notes on your comments about the $40 USD charged incorrectly to your account, please get in touch with me to reimburse them to your credit card.

I really appreciate your feedback, we all work very hard and humbly everyday to try to reach perfection, but as human beings, sometimes, we all make mistakes.

Thank you once again for sharing your experience with others, and I look forward to welcoming you back to Banyan Tree Mayakoba soon.

Best regards,

Pancho Llamas
Vice President
Area General Manager
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New York
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed January 4, 2010

I must admit to being a bit intimidated by the seemingly unanimous reviews that this hotel is the "be all and end all" and the best resort anyone has been to in the Americas, because I think there are several areas where the resort needs improvement. One difference in my views from earlier ones may be that I went during Christmas when rates are about $1,500 minimum a room per night when you include tax and service, and many of the earlier reviews were for promotional rates. While the resort may eventually be included in the list of the best, it has substantial room for improvement, despite the world class staff.

Service is the strength of the resort, as in that area I agree with the opinions that the staff was the best I ever encountered. They were friendly, attentive, and adaptive to our needs. They also managed to keep the proper distance to respect privacy. The only minor suggestion I would give would be for the housekeepers to try to work around guests belongings rather than deciding to reorganize them; we had a daily game of guessing where they had relocated a brush, magazine, lotion, eye shades, etc.

The facilities are beautiful, but seem limited if you are going to be staying more than a few days. I appreciate a very comfortable lounge chair down by a beautiful beach as much as anyone, but for just so long before feeling "beached". A problem is that there isn't a lot to do at the resort except lounge by the beach/pool. By the way, I know the weather is great usually, but the pools were not used, probably because all but one are not heated; we never got for than a foot into the one in our villa. The resort shares 1 golf course and two very average tennis courts with all the other hotels at Mayakoba and the Mandarin Oriental. The resort gym is minuscule, and unattended. It was impossible to get on one of the very few pieces of equipment or even find room to even stretch if there were more than 4 people at the facility. There is also no real general locker facility; no shower, nor lockers, sauna, steam room, so be prepared to walk around in your sweaty clothes should you be lucky enough to get the use of an aerobics machine. If you decide to take a massage or other treatment (these were very good, btw), you're met in the Spa lobby and walked across outside through a part of the hotel to a private room with a shower and separate bathroom. That essentially is it for exercise and sports facilities. In this way the resort pales behind anything you would find at a Four Seasons or Ritz Carlton. It makes staying here for more than 3 or 4 days difficult, especially if you're active.

I can't talk about the rooms except about ours, which was a three bedroom "Terrace Residence". It's a 3 level building. the top floor being a small (cold) pool with a table and places to lie down with direct views of and from the golf course. The main floor has a nice living/dining room, but has no bathroom. All the bathrooms and the bedrooms are downstairs which has somewhat of a basement feeling. The Master Bedroom is large, but the Master Bathroom is part of the room and separated by sticky sliding "walls" which are difficult to close. The toilet is not in a separate W.C., which with the difficult sliding walls takes a lot away from what I guess could be a romantic setting. Then there's the TV/closet dilemma; there's a nice flat screen TV on a cart that sits in front of the single closet where you can put your empty suitcases; the problem is that the cables to the TV are so short that you can't open the closet at all, and the TV can't quite face the bed. Btw, that's also the only TV in any of the bedrooms, which makes for a potential issues if you're there with a family or another couple.The hotel manager did lengthen the cords on the master TV plus add one to the second bedroom when I asked; like everything, they tried to do anything they could to make your stay best.

The second bedroom has a king bed but the room is half the size of the master, and the bathroom (while it does have a door) is very small. The third bedroom is maybe 10'-13', and has two single beds and a small bathroom that also opens to the hall. All the bedrooms are very poorly lighted, which when added to the hard walls and floors contribute to the basement feeling of the entire bedroom level. Also, the showers are more confusing than they should be; the knobs have to be turned towards the 8 o'clock position for hot (wait, it'll go from freezing to hot after a while). There's a patio outside each of the bedrooms, but no furniture of any sort...not even to lay a wet bathing suit. There are no washer or dryers available except through the hotel laundry, which is surprising considering they are commonplace at many other 5 star resorts we have stayed at. Nothing dries inside, and the housekeeping staff keeps bringing your damp clothes in as part of their reorganization drill.

The Restaurant Saffron is excellent, and the breakfast buffet fine (btw,at $25 plus the 25% tip on everything there, it's not as badly priced as we had been led to believe). Lunches at the beach are good (luckily, since getting from the beach to the lobby or your villa is a 20+ minute effort usually). We ate dinner in Playa del Carmen three nights, which was a fun trip (170 pesos each way fixed price). If not for Playa del Carmen, I think we would have gone a bit stir crazy. The resort provide basic bikes which are a nice touch and could help to get around; only problem is that they were in short supply during Christmas, and they wear very poorly because of the weather and shoddy construction. The one I got (after a couple of days on a waiting list) had a chain which fell off as well as the entire pedal crank falling apart; both times the staff came running to help and returned them to my villa in whatever was the best condition possible.

Sorry to ramble; by adding my thoughts I don't want to accidentally insult the incredible staff as they try their hardest and would move heaven and earth for the guests. My issues are with the people who designed the resort; my hope is that they will add the necessary facilities to make this resort be what it could be. I can think of several resorts which currently are better than Banyan Tree Mayakoba, but none with the level of service. Hopefully the facility will catch up to the service.

  • Stayed December 2009, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Banyan_Tree_Mayakoba, Vice President / Area General Manager Mexico at Banyan Tree Mayakoba, responded to this review, March 8, 2010
Dear Valued Guest

Thank you so much for staying with us and for sharing your comments, they are very important for us.

Regarding your observation about the gym, it is right that when the resort is running full, peak hours can get pretty busy. We will check the possibility to extend the gym. Our well known Rainforest is just right next to the gym, where you can find lockers, showers, steam and sauna.

You stayed in a Terrace House, and let me inform you that this is a Property Sales´ product for families, which is a different concept to the Banyan Tree Pool Villas. I assume you have been informed, that besides the Terrace Houses, we have 3 bedroom Pool Villas which have been designed for a complete Banyan Tree experience.

Concerning the bikes, as I have explained before, we cannot provide bicycles for everybody since it would be impossible to have between 400 and 500 bicycles, this would eventually lead into accidents. And you are right about the poor quality of some bikes. We urgently bought 50 bikes to please some of our guests that could not get bikes upon arrival, but unfortunately, the only ones available were a cheap version. In order to control the usage of bikes, we will start charging a nominal fee for the use of this service.

Besides these inconveniences, I hope you enjoyed your stay and look forward to welcoming you back to Banyan Tree Mayakoba very soon.

With best regards,

Pancho Llamas
Vice President
Area General Manager
Report response as inappropriate
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True North
Contributor
11 reviews 11 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed January 3, 2010

Any review cannot truly do this resort service. The other reviews are so accurate and glowing my written skills cannot compare.
This hotel is amazing. the location, the setting, the food, and most of all the service is like eating at Alain Ducasse 3 meals a day for your whole life.
As this was our second visit in 2009, i cant stop looking forward to our next trip. Don't stay at the Rosewood or Mandarin, you will be wasting your time.

Stayed December 2009, traveled with family
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Banyan_Tree_Mayakoba, Vice President / Area General Manager Mexico at Banyan Tree Mayakoba, responded to this review, March 8, 2010
Dear Valued Guest

On behalf of Banyan Tree family, we want to thank you for taking the time to share such gracious comments about us.

Our goal is to make our guests, repeat guests. I really appreciate your concise review and I am delighted to know we met your expectations not only once, but twice. It will be an honor for us to welcome you back soon and very often.

With kind regards,

Pancho Llamas
Vice President
Area General Manager
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maryland
Senior Contributor
30 reviews 30 reviews
13 hotel reviews
Reviews in 16 cities Reviews in 16 cities
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed January 1, 2010

This property is the finest in the Americas...I have stayed at many of the finest resorts in the US/Caribbean etc....Simply put, this is the best. The service here makes the 4 Seasons/Ritz/Rosewood seem like a Hyatt/Holiday inn. We are still here in the middle of a 8 night stay and have loved every minute! Caution--get a 3...not a 2 bedroom suite--much more private etc. New Years was extraordinary. Expensive--yes but worth the price.....Well Done Banyan Tree!!!!

Stayed December 2009, traveled with family
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Banyan_Tree_Mayakoba, Vice President / Area General Manager Mexico at Banyan Tree Mayakoba, responded to this review, March 8, 2010
Dear Valued Guest

Thank you so much for your comments, we humbly appreciate you have placed us above companies that have always been benchmark for us.

We will keep on working hard to provide the best of all ourselves. Our goal is always to exceed our guests´ expectations.

Regarding the privacy of our villas, we have 102 villas with 1, 2 and 3 bedrooms, all with different views and locations to provide different levels of privacy.

I really appreciate the time you took to share your experience with other guests.

I wish you keep enjoying your stay.

With best regards,

Pancho Llamas
Vice President
Area General Manager
Report response as inappropriate
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Columbia, SC
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed December 23, 2009

There is not much left to say that hasn't been said before about this incredible resort. We spent the week of Thanksgiving at the Banyan Tree for our Honeymoon. I knew from the reviews and the pictures that the resort was going to be wonderful. I wasn't prepared for how overwhelmed I felt when we first arrived. From the moment we walked into our villa (with the incense burning and spa music playing) we felt so relaxed and welcome. There is not a detail that has been overlooked. The staff was courteous, helpful and eager to please. The food was delicious. The breakfast buffet at Orient has everything you can image from sushi, to pastries, to cereal, to bbq pork, to bacon, to salad, to fruit and vegetables, you name it and it's on the buffet. Room service was prompt and delicious as were all of the other restaurants. The villas are amazing; the outdoor bathtub is especially romantic. I was a little worried at first that it might be difficult or time consuming to get to the beach, but we really enjoyed having the bicycles to ride around the resort and everything is within an easy distance. Whenever we needed a buggy it was just a short phone call away. The beach was beautiful, the service wonderful and the beach chairs (which are more like little mattresses you can lay on) were so comfortable we never wanted to leave. We even enjoyed a "stretch class" (basically yoga) on the beach on day. We are already planning to return some time in the next year. If you are undecided about going to the Banyan Tree, STOP thinking about it and make the reservation today!!!

  • Stayed November 2009, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Banyan_Tree_Mayakoba, Vice President / Area General Manager Mexico at Banyan Tree Mayakoba, responded to this review, March 8, 2010
Dear Valued Guest

We thank you immensely for taking the time to share your experience with others and for your gracious comments about our resort, food and associates.

It is very satisfactory to know that we became the scenery of such a unique occasion in your life. Congratulations, and we look forward to celebrating with you many romantic future celebrations ahead.

Please contact me personally if you would like to plan your 1st anniversary getaway with us.

I look forward to welcoming you back to Banyan Tree Mayakoba very soon.

Best regards,

Pancho Llamas
Vice President
Area General Manager
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New York City, New York
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed December 23, 2009

Super-impressive, over-the-top resort. I've been fortunate to experience several of the Carribean's finest, and I'm pleased to report the BT may exceed them all. Aside from the tranquil setting, beautiful beach, amazing villa, and fine cuisine...what struck me the most was the exquisite service. The people there are incredibly attentive, and have what i describe to be an unassuming, almost timid friendliness about them. My wife and I found this to be quite warm and endearing. Anything we requested was responded to with the utmost pleasure. The bicycles were a great touch and we thoroughly enjoyed riding them to the beach each day. The thai food at Saffron was as good as any of the thai restaurants we frequent here in Manhattan. We won't hesitate to return to the BT when planning another beach vacation.

One very minor thing worth pointing out since it was noticeable, has to do with the tennis facility. however, I don't want my critique of the tennis to at all detract from what was an incredible stay. My wife and I are tennis players, but if you don't play tennis, or don't care to play on vacation, then the following is meaningless. ...The property itself does not have a tennis court(s), but rather it shares, or Banyan Tree guests are given access to, 2 tennis courts within Mayakoba. We were transported to the tennis courts via golf cart, which was a pleasant ride, and quite easy. However, it appeared as though the courts were an afterthought.... seems whoever designed Mayakoba realized late during construction...'whoops..we forget to include tennis'! The courts are located alongside a parking lot and were in decent shape at best...not too big of a deal, but not in tune at all with the peaceful/beautiful surroundings found at the resort. Our biggest gripe....no towels nor water were available/present at the courts. Typically, at a resort of this caliber, cleans towels, water, and a well groomed tennis court are the norm. Also, when we asked the attendants at Banyan Tree for tennis balls, we were given a can of already opened balls that weren't fresh. Again, since we're tennis players, this sort of thing comes into play, but prob. not a concern for most guests.

Stayed December 2009, traveled as a couple
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Banyan_Tree_Mayakoba, Vice President / Area General Manager Mexico at Banyan Tree Mayakoba, responded to this review, March 8, 2010
Dear Valued Guest

I would like to thank you for taking the time to write about your experience with us and for your high commendation on our service.

We will humbly accept your qualification as the top resort of the Caribbean. In this job we have to give our best everyday to try to achieve that goal.

We are conscious that there will be days in which elves can trick us and problems may appear even at the best resort in the world. Those days are when a pipe can get broken and affect the hot water, or the engine of an air conditioning fails, or some of our staff can miss to work for health reasons that may affect service and our guests´ expectations, and so on… Even in these occasions, we will be there to give the best of us and react to show our willingness to help and prove our guests we do care for them.

We look forward to your return to Banyan Tree Mayakoba and to having the privilege of being of service to you again soon.

Sincerely,

Pancho Llamas
Vice President
Area General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Banyan Tree Mayakoba

Address: Carretera Federal, Playa del Carmen 77710, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Amenities:
Bar / Lounge Beach Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Spa Hotel in Playa del Carmen
#5 On the Beach Hotel in Playa del Carmen
#5 Luxury Hotel in Playa del Carmen
#7 Business Hotel in Playa del Carmen
#8 Romantic Hotel in Playa del Carmen
#16 Family Hotel in Playa del Carmen
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Banyan Tree Mayakoba 5*
Official Description (provided by the hotel):
A harmonious blend of nature and luxury, Banyan Tree Mayakoba takes resort living to new heights with the first all-pool villa resort in Riviera Maya, Mexico. Banyan Tree Hotels and Resorts brings Asian hospitality to the beautiful development of Mayakoba, Riviera Maya, complete with Banyan Tree Mayakoba pool villas offering premium seclusion and an expansive Mayakoba spa complex with the introduction of the award-winning Banyan Tree Mayakoba Spa. ... more   less 
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Also Known As:
Banyan Tree Mayakoba Hotel Playa Del Carmen
Banyan Tree Mayakoba Riviera Maya/Playa Del Carmen, Mexico

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