Had a wonderful time. Brought our family with children's ages ranging from 15 to 24. The service was excellent. We stayed at the Zen Grand and were worried about not being right on the beach but we never waited more than 2 or 3 minutes for a shuttle. You can't walk to the beach, although it would have been a pleasant walk, because they are worried about people being hit by vehicles. Walking trails would have been nice. It was amazingly quiet in the jungle and we enjoyed seeing a lot of wildlife on the covered trails. We did make reservations at the restaurants before leaving and were glad that we had done this. The evening restaurants are very gourmet and we don't normally eat this way so it was a fun experience. Our young adult children really got into room service and had late night pizza and morning breakfasts. My husband and I went to the buffets for breakfast and really enjoyed the Azul in the morning. The only critique would be that the pools close at 8:00 pm and there is no nightlife but the nightlife in Playa Del Carmen makes up for it.
- Official Description (provided by the hotel):
- Opened in 2008, the luxurious All Inclusive Luxury Resort Grand Velas Riviera Maya is one of the newest resorts to distinguish Riviera Maya as a premier vacation destination. The uniquely Mexican world-class hospitality we provide is "Beyond All Inclusive, Beyond All Compare", and we are proud to be the only family-friendly All Inclusive resort in the Mexican Caribbean to have been rated Five Diamonds by the AAA. ... more less
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- Also Known As:
- Grand Velas All Suites And Spa Resort, Riviera Maya
- Grand Velas All Suites & Spa Resort, Riviera Maya Hotel Playa Del Carmen
- Grand Velas Hotel Riviera Maya
- Grand Velas Riviera Maya Playa Del Carmen, Mexico