We arranged our tour with Delta Vacations who worked with Trafic Tours to get this booked. We met the driver at the PlayaCar shopping center, a few minutes walk from our hotel. The van was ok, it had good A/C and it wasn't full. The drive to Maroma took about 30-35 mins. As soon as we got off the van, we were herded towards an area where we had to pay a reef tax then we walked to an area where we were divided according to the activities we signed up for. We did the ATV and Jet Ski tour. The ATV tour through the "jungle" was just ok. I've never been on an ATV and this was a fairly decent jaunt in the Cancun forest. Of course, the photographers were there taking pictures and our guide allowed us to stop once to help each of us get a picture - for free. After about 25 minutes, we passed the horseback riders and I could not help but think that the horseback riding looked super boring. I mean we had to stay in one long line but at least the guide would go fast here and there. Just when we thought we were done, he took us to an area closer to the beach where there was a lot of sand and we went even faster - this was the exciting part of the ATV tour - I had a great time here. We also had to wear helmets which I was ok with. The jetskiing tour was next, again, the photographers were in the water with us and the guide asked that we stay in a single file - good for beginners but not for hotdoggers. We were having a great time and then we suddenly realized, that we were starting to jump through some good sized waves. Finally we caught a big enough wave that caused us to flip and dumped both of us in the water - we were riding double. I'm not a particularly strong swimmer but the tour guide came back, assisted me out of the water into his jetski and then assisted my partner back on our jetski then he assisted me in getting back to our jetski so we can ride double again. During this process, we lost my partners' prescription sunglasses, again completely our fault for not using something to prevent it from getting lost. It was a pretty scary ride for us both on the way back to where we started since she couldn't see but we made it. Kudos to the tour guide for helping us both after we spilled. Of course, tips were appreciated and they did ask for it which in this case, we were ok in providing. Facilities were ok, changing rooms and flush toilets. The best part was the scheduling, we were picked up on time and dropped off on time back to our hotel. We didnt have to wait very long at all and the driver we had on the way back to our hotel was much more talkative than the driver we had going to Maroma which we liked a lot.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.