We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Perfect Place to Stay” 5 of 5 stars
Review of Royal Palms Condominiums

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 1 more site!
Save Saved
You added Royal Palms Condominiums to your Saves list
Royal Palms Condominiums
26th Street and 5th Avenue, Playa del Carmen 77710, Mexico   |  
Hotel website
  |  
  |  
  |  
Hotel amenities
Toronto
Contributor
12 reviews 12 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
14 helpful votes 14 helpful votes
“Perfect Place to Stay”
5 of 5 stars Reviewed March 23, 2014

Location - steps off 5th on 26th, right in the middle of the promenade and a five minute walk to Mammitas Beach (way better than the beaches south of the pier). Perfect.

Noise - you have to be careful where you stay when you're in Playa...you can get caught with a club next door that bangs away till 5 in the morning. There is one bar that plays music till 2 near The Royal Palms but we couldn't hear a thing from our unit.

The Apartment - stayed in Unit 3 which is a ground floor unit with a one bedroom loft. The apartment was awesome. Beautifully decorated, full kitchen, 2 bathrooms (both with showers), flat screen tv's in both the living room and bedroom, bedroom was a loft with a King Bed (very comfortable) and bathroom. There was even a washer and dryer in the unit. Couldn't have asked for more.

The Building - small, about 12 units around a courtyard with palm trees and ornamental shallow pool (not for swimming, but you could certainly dangle your feet). Very pretty and extremely well maintained.

The Service - managed by BRIC, and they do a first class job! From pre-trip communication to on-site service, they're management is excellent. Even provided a welcome package with some beer, chips, and other goodies. They provide all the amenities you would need in the apartment, beach chairs and towels, laundry detergent and dishwashing soaps, salt and pepper etc. We like to stay with a kitchen so we can cook for ourselves and not eat every meal out and you hate to have to buy all those things for just a week. They also provided daily maid service (they even washed the dishes) - everything was very well handled.

Downsides - not many. There is no pool, but the beach is so close. They were having some issues with internet service while we were there as they have just recently switched to wireless but based on the way BRIC takes care of things I would guess that this will no longer be an issue by the time anyone reading this review gets there.

OVERALL WE GIVE THIS PLACE 6 STARS...WE'VE FOUND OUR NEW HOME AWAY FROM HOME IN PLAYA...WE'LL BE BACK!!!

Room Tip: Unit 3 was perfect for a couple...can't comment on any other rooms.
See more room tips
  • Stayed March 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

46 reviews from our community

Traveler rating
    39
    5
    1
    0
    1
See reviews for
10
19
3
Business
0
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
Columbus, Ohio
Senior Contributor
37 reviews 37 reviews
4 hotel reviews
Reviews in 13 cities Reviews in 13 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed March 15, 2014

There aren't many older condos or hotels in Playa which have retained that hacienda style charm while still fulfilling all the needs of the modern traveler. This particular one does just that. When you walk in, you feel like you have found your own special corner of Playa that feels like home.
Not all condos here are created equal, and some do not have a/c, so really read the description before signing on. It is more of an issue in July or August but during the winter months the ceiling fans are sufficient.
The Royal Palms is a short walk from the best beach, (Mamitas beach) and is convenient to everything. There are many good restaurants nearby. A car is not necessary as the whole strip is very condensed and is only about two miles long total. This is great base for vacation and a very good value, as the condos are spacious and clean.I was surprised that it was pretty quiet considering how close to the action it really is.My suggestion is that if you stay here, you should go with the higher floor / nicest condo that you can afford. Unit 6 is very nice. You will find the service good and the people friendly, but be aware that this is not a full service hotel but a condo complex. So it is more or less self serve.
I had a great time while staying here, and would definitely come back!

Room Tip: They're all pretty good. But some of the higher floors have a cool view.
See more room tips
  • Stayed December 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Commerce Township, Michigan
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 10, 2014 via mobile

I have stayed at the Royal Palms several times. Each time has been a different condo. I have never been disappointed. It's awesome there!! The rooms are very clean which to me is everything. The condos are tastefully decorated and very up to date. Great location. You can walk the entire area of playa del Carmen. From the beginning to the end. The only thing about royal palms is if you're looking for a pool, there isn't one. Which really is not a big deal because mamita's beach is super close. Staying at the royal palms you are by the best restaurants. I've been to playa several times, it's a great place to visit and staying at the Royal Palms is the way to go. You will not be disappointed.

  • Stayed January 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Virginia Beach, Virginia
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed January 7, 2014

This condo was absolutely amazing. It was beautiful, HUGE, nicely decorated, and quiet. I believe we were in Unit 6, which is an awesome loft style condo with 2 king size beds, a huge bathtub, 2 full bathrooms, a full kitchen, a nice living room, etc. We had some trouble locating the place because we arrived after dark, but happened to stumble upon it. These condos are literally right off of Quinta Avenida and are gated. You receive the code upon checking in, so you feel safe. The website also said there was parking included, but this means on the street. We had to park on the street a couple blocks away. We left our car there and nobody bothered it during our stay. We also walked to the Mega Grocery Store pretty regularly. These condos are an easy walk to stores, shopping, restaurants, the beach, etc. The only issue we had while staying here were a few ants that were attracted to the water in the sinks, but it wasn't a big deal at all. I would DEFINITELY suggest these condos to anybody wanting to stay in Playa.

  • Stayed November 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Montreal, Quebec, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 22, 2013

We've been to the Royal two other years and its always been. GREAT. This summer 2013 we are in unit 3 with a mezzanine bedroom. PERFECT. No hot sater issues or pressure problems here. 9.5 on 10. Our unit 3 is on the ground floor. NO WINDOWS on 5 th or 26 th. And that new noisy bar on 26 th is lng gone in August 2013. Very quiet unit sleeps two perfectly and great price.

Room Tip: Some rooms facing 5 th avenue have been replaced with sound reduction windows. Some otherr owners ha...
See more room tips
  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Minnesota
Senior Contributor
38 reviews 38 reviews
6 hotel reviews
Reviews in 12 cities Reviews in 12 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed June 19, 2013

We have stayed at Royal Palms many times and and various units over the years. This is the first time we have rented the rooftop penthouse. Overall, the condo is beautiful and I would not hesitate to stay again. I do think it is time for the owner of this unit to do some updating. First of all, the water pressure in the unit is horrible. Worse than that, saying that the hot water is hit or miss is an absolute understatement -- mostly miss.

The location can't be beat, and the staff (maids and super are amazing) April 1st a new manaement company has taken over this property, BRIC Vacation Rentals. They definately are not working for the customer (you). Upon arrival, they want you to walk down to there office to make final payment even though there is a BRIC agent at the property. Makes no sense, especially when you have elderly people in your group.

We had a huge cockroach in the master bedroom as did our friends in unit 5. We did have 20 inches of rain while we were down there and this may have played into the problem.

The location is great, the staff is amazing. I wold not hesitate to stay at this property again.

  • Stayed June 2013, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, Ontario, Canada
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed April 12, 2013

Stayed at the Royal Palms from March 29th - April 4th. Stayed in unit #10 - rooftop 2 bedroom, 2.5 bath unit. Excellent facility - with laundry, full kitchen, rooftop patio with view of the ocean, cold jacuzzi tub on patio to cool off and relax, only complaint would be water pressure and hot water - hit and miss with the showers. The 'pool' area wasn't really what I would have called it - very pretty but not for sunning as surrounded by palm trees and folliage - no place to lie out (but didn't really need it as we had plenty of sun on our deck)- but very nice to look at. Was the perfect location at 5th and Calle 26 - close to shops, restaurants and Mamita's beach was only a few small blocks away. Mega grocery store a short cab ride or a 20 minute walk away. Maid service was excellent as was the management - new management took over as of April 1st - Bric (service was top notch). No TV's in bedrooms just the livingroom. Overall a wonderful vacation with good friends - no major complaints.

Room Tip: Unit #10 was excellent - large roof top patio - guest bedroom also had a large balcondy, master had...
See more room tips
  • Stayed March 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Prices are for 1 room, 2 adults
Price Your Stay

Been to Royal Palms Condominiums? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Royal Palms Condominiums

Address: 26th Street and 5th Avenue, Playa del Carmen 77710, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Amenities:
Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #15 of 126 Specialty Lodging in Playa del Carmen
Price Range (Based on Average Rates): $$
Number of rooms: 10
Official Description (provided by the hotel):
The Royal Palms features our high-end, luxury collection of private homes for rent.The Royal Palms is a boutique collection of 10 private condo homes, each offering a vast and unique array of amenities and serviced by Playa del Carmen's leading vacation condo rental company, BRIC Vacation Rentals. The Royal Palms offers 1, 2 and 3 bedroom homes, available for weekly and daily rentals with the benefits of hotel like service. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Despegar.com, Booking.com and Odigeo so you can book your Royal Palms Condominiums reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Royal Palms Condominiums Hotel Playa Del Carmen
Royal Palms Condominiums Riviera Maya/Playa Del Carmen, Mexico

Owners: What's your side of the story?

If you own or manage Royal Palms Condominiums, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.