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“Awesome place to stay!!!” 5 of 5 stars
Review of Royal Palms Condominiums

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Royal Palms Condominiums
26th Street and 5th Avenue, Playa del Carmen 77710, Mexico   |  
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Commerce Township, Michigan
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
“Awesome place to stay!!!”
5 of 5 stars Reviewed March 10, 2014 via mobile

I have stayed at the Royal Palms several times. Each time has been a different condo. I have never been disappointed. It's awesome there!! The rooms are very clean which to me is everything. The condos are tastefully decorated and very up to date. Great location. You can walk the entire area of playa del Carmen. From the beginning to the end. The only thing about royal palms is if you're looking for a pool, there isn't one. Which really is not a big deal because mamita's beach is super close. Staying at the royal palms you are by the best restaurants. I've been to playa several times, it's a great place to visit and staying at the Royal Palms is the way to go. You will not be disappointed.

  • Stayed January 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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46 reviews from our community

Traveler rating
    39
    5
    1
    0
    1
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10
19
3
Business
0
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
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English first
Virginia Beach, Virginia
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed January 7, 2014

This condo was absolutely amazing. It was beautiful, HUGE, nicely decorated, and quiet. I believe we were in Unit 6, which is an awesome loft style condo with 2 king size beds, a huge bathtub, 2 full bathrooms, a full kitchen, a nice living room, etc. We had some trouble locating the place because we arrived after dark, but happened to stumble upon it. These condos are literally right off of Quinta Avenida and are gated. You receive the code upon checking in, so you feel safe. The website also said there was parking included, but this means on the street. We had to park on the street a couple blocks away. We left our car there and nobody bothered it during our stay. We also walked to the Mega Grocery Store pretty regularly. These condos are an easy walk to stores, shopping, restaurants, the beach, etc. The only issue we had while staying here were a few ants that were attracted to the water in the sinks, but it wasn't a big deal at all. I would DEFINITELY suggest these condos to anybody wanting to stay in Playa.

  • Stayed November 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Montreal, Quebec, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 22, 2013

We've been to the Royal two other years and its always been. GREAT. This summer 2013 we are in unit 3 with a mezzanine bedroom. PERFECT. No hot sater issues or pressure problems here. 9.5 on 10. Our unit 3 is on the ground floor. NO WINDOWS on 5 th or 26 th. And that new noisy bar on 26 th is lng gone in August 2013. Very quiet unit sleeps two perfectly and great price.

Room Tip: Some rooms facing 5 th avenue have been replaced with sound reduction windows. Some otherr owners ha...
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  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Minnesota
Senior Contributor
39 reviews 39 reviews
6 hotel reviews
Reviews in 12 cities Reviews in 12 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed June 19, 2013

We have stayed at Royal Palms many times and and various units over the years. This is the first time we have rented the rooftop penthouse. Overall, the condo is beautiful and I would not hesitate to stay again. I do think it is time for the owner of this unit to do some updating. First of all, the water pressure in the unit is horrible. Worse than that, saying that the hot water is hit or miss is an absolute understatement -- mostly miss.

The location can't be beat, and the staff (maids and super are amazing) April 1st a new manaement company has taken over this property, BRIC Vacation Rentals. They definately are not working for the customer (you). Upon arrival, they want you to walk down to there office to make final payment even though there is a BRIC agent at the property. Makes no sense, especially when you have elderly people in your group.

We had a huge cockroach in the master bedroom as did our friends in unit 5. We did have 20 inches of rain while we were down there and this may have played into the problem.

The location is great, the staff is amazing. I wold not hesitate to stay at this property again.

  • Stayed June 2013, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, Ontario, Canada
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed April 12, 2013

Stayed at the Royal Palms from March 29th - April 4th. Stayed in unit #10 - rooftop 2 bedroom, 2.5 bath unit. Excellent facility - with laundry, full kitchen, rooftop patio with view of the ocean, cold jacuzzi tub on patio to cool off and relax, only complaint would be water pressure and hot water - hit and miss with the showers. The 'pool' area wasn't really what I would have called it - very pretty but not for sunning as surrounded by palm trees and folliage - no place to lie out (but didn't really need it as we had plenty of sun on our deck)- but very nice to look at. Was the perfect location at 5th and Calle 26 - close to shops, restaurants and Mamita's beach was only a few small blocks away. Mega grocery store a short cab ride or a 20 minute walk away. Maid service was excellent as was the management - new management took over as of April 1st - Bric (service was top notch). No TV's in bedrooms just the livingroom. Overall a wonderful vacation with good friends - no major complaints.

Room Tip: Unit #10 was excellent - large roof top patio - guest bedroom also had a large balcondy, master had...
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  • Stayed March 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dakar, Senegal
Top Contributor
121 reviews 121 reviews
77 hotel reviews
Reviews in 57 cities Reviews in 57 cities
177 helpful votes 177 helpful votes
4 of 5 stars Reviewed February 13, 2013

We rented the Penthouse for Christmas and New Year around 11nights in all, it was an expensive time to book and at first I was a little dissappointed at the dated bedrooms and bathrooms, which reminded me of a Tommy Bahama ad with palmtree motifs and shells stuck to the wall from the late 90's but we didn't spend time in the bedrooms and the Kitchen living area made up for it, we have rented a condo in the area before at Villa Sacbe which might have spoiled us, but this year the rate was quite higher than the $395 a night we paid so I opted for Royal Palms, the kitchen was fitted with average equipment nothing high end, we were surprised at the maid service as we hadn't expected that...(they were wonderful by the way) The outdoor area was lovely, but just too cold to sit in a very cold Jacuzzi, there was noise, quite a lot, Penthouse 11 has only one street side so maybe the noise wasn't as bad, but hey its a great location...
There is no pool which if I stayed in summer might be an issue, we enjoyed staying in Playa del Carmen and would say as a family holiday this has to be one of the most relaxing and enjoyable Christmas's we have spent!

Room Tip: Book the Penthouse...You will love sitting on the terrace at the end of the day with a glass of wine...
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  • Stayed January 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CA
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 22, 2013

The minute we arrived we couldn't stop smiling. We had the penthouse and the great views you get from the roof top. The place was very clean with all the amenities. It's a great location, we were able to walk everywhere we wanted to go. And you don't need to go more than a block in any direction to find everything, great restaurants (variety and quality), shops, bars, fresh juice, wine shops, cafes, taco spots, and even the gym. There is security at the door late at night and the staff was very friendly and helpful.

Room Tip: We stayed in what i believe was #10 a penthouse and I loved it, you get the most amazing views.
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  • Stayed January 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Royal Palms Condominiums

Address: 26th Street and 5th Avenue, Playa del Carmen 77710, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Amenities:
Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #14 of 125 Specialty Lodging in Playa del Carmen
Price Range (Based on Average Rates): $$
Number of rooms: 10
Official Description (provided by the hotel):
The Royal Palms features our high-end, luxury collection of private homes for rent.The Royal Palms is a boutique collection of 10 private condo homes, each offering a vast and unique array of amenities and serviced by Playa del Carmen's leading vacation condo rental company, BRIC Vacation Rentals. The Royal Palms offers 1, 2 and 3 bedroom homes, available for weekly and daily rentals with the benefits of hotel like service. ... more   less 
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Also Known As:
Royal Palms Condominiums Hotel Playa Del Carmen
Royal Palms Condominiums Riviera Maya/Playa Del Carmen, Mexico

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