We are a Dutch couple (28 & 30 years old) who went to Casa Ticul for their honeymoon.
We really enjoyed our stay at this beautiful boutique hotel. We had a standard king room that was perfect. The mattress and the pillows were really comfortable. Bed size was perfect. The cleanliness of the room was really good. Large bathroom with a rainshower. We had new towels (daily they made funny towel-art) and sheets everyday. The pool is OK, not really big, but perfect to have quick refreshing dip.
The service of the hotel was perfect, nice friendly staff (except the guy who was there on our day of arrival). The location is good, settled on a quiet part of the 5th avenue. 5 minute walk to the beginning of the vibrant part of the 5th. 15 minute walk to the bus station on the 5 th, perfect if you want to explore all the tourist attractions on your own (saves you money as well). 8 minute walk to Mamitas Beach club (beds and parasol free of charge for Casa Ticul guests. Don't forget to ask for a voucher at the reception of the hotel). The breakfast at Casa Ticul was really nice, daily fresh squeezed juices (The pineapple & mint juice was the best!!) There was also a daily Mexican breakfast special which was good as well.
Only thing that disappointed us was the day of arrival. We actually hoped for a bit of extra service because it was our honeymoon (the hotel knew it was our honeymoon). For example a romantic decorated room when you arrive or at least someone who helps you carry your 3 suitcases up to your room. My wife and I had to drag our suitcases up the stairs (not cool after travelling for 12 hours) while the male employee was sitting behind his desk doing nothing. Maybe a thing to consider for Casa Ticul. And a WIFI range extender for the hotel would make things really perfect.
Besides these small downsides, Casa Ticul is a perfect place to stay!!