it started as we arrived at the resort! Silvestre(macho) greeted us with a wonderful warm smile and great sense of humor! absolutley loved the pool and the excellent service we recieved from Bautista, olga,and all of the staff! pablo and staff made the best pizzas ever! Eduardo was beyond wonderful at the grill! he made us feel like royalty!the resort was clean , peaceful , and absolutly beautiful! Luisand jerry were an absolute hoot! they took us kayaking and snorkeling!!and when they were at the pool they were so much fun! the hobie cat ride with joel was magnificent! our sons favorite was of course the pastry shop!! and the cake at the pizza place!
i would go back in a minute! aside from the zoom photography personel, as they were creepy and made us feel uncomfortable, the staff and overall resort was a definite 5 star!
- Official Description (provided by the hotel):
- Luxury and sustainability create unforgettable vacation experiences at Hacienda Tres Rios, an all-inclusive resort located in the heart of the Riviera Maya. Nestled in a 326 acre pristine nature park, this natural paradise boasts three fresh water rivers and 10 cenotes (natural occurring sinkholes) and is home to over 90 species of fauna and 120 species of flora. Hacienda Tres Rios resort brings together luxurious accommodations, gourmet dining and a wealth of activities on the shores of the spectacular Caribbean Sea in the Riviera Maya.The resort's 273 spacious suites feature a modern design inspired by the Mexican hacienda style. Each suite features 300 thread-count Egyptian cotton linens, extra thick luxury mattresses and a pillow menu. Most suites also have a Jacuzzi for two and spectacular views of the Caribbean Sea. Designed to ensure you never run out of dining choices, Hacienda Tres Ríos resort offers countless options; private dining alternatives, a sommelier (wine steward), 24-hour room service and a variety of specialty restaurants ranging in taste from Italian and Mexican to French and Asian cuisine. ... more less
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- Also Known As:
- Hacienda Tres Rios Hotel Playa Del Carmen
- Hacienda Tres Rios Riviera Maya/Playa Del Carmen, Mexico