We are used to crusing and wanted to go to some place nice. We found Hacienda Tres Rios to be better than we could have expected. The food was wonderful and service excellant. We tried every restaurant (5 different) and room service. We found all to be above expectations. As an additional note the pool(s) were serene and beautiful. And activites well thought out.

We arrived at HTR on Nov 10 and were met by Oswaldo who was exceptional. Our studio room was clean and the bar fridge stocked. Thank god after a 2 hour wait trying to get through immigration. Mauricio and his staff at the Alebrije Restaurant were outstanding. Graudacino made our stay special. Samuel, Gregorio and ismael at the Pool Grill were gracious and remembered us from our previous stays. All the restaurants were fabulous and you will enjoy them all. The only glitch we had our entire time was at the Italian Restaurant. Rene appeared that he was doing us a favour by serving us. However, Mathieu an intern made up for the short comings. Take the time see the cenotes on the property and visit Playa. The residents were inviting and marvelous hosts.
GO to HTR.

This was our third time back to Hacienda Tres Rios and the first time we took our five adult kids and their spouses / significant other. We were there from Nov 3 through Nov 10th, 2012. They knew us by name, were able to tell us whether our kids were at the restaurant when we showed up, and prepared a table to handle seating all of us. We loved all the activities that entertained our kids from cocktail making, tequila tasting, wine tastings, kayaking down a river to the gulf, and swimming. It was relaxing, entertaining and all the kids were in awe of the place. We are already planning next years trip to the resort.

This was our second trip back to HTR and we enjoyed it just as much! Very relaxed atmosphere where you are treated like royality in an elegant yet eco-friendly environment. We love the fact that this resort takes as good care of the environment as it does the guests! Since it is the Mayan calendar year, specially focused events were fantastic... especially great was the Mayan Cuisine event with Jerry Heuclides and tasting Mayan spiced shrimp and fish dishes, which were outstanding! We also went to the Tequila and wine tasting sessions, as well as the Mayan Liquiere drink making. Such a great time - wish we were still there!