Spent a week at the Trinidad, and it was charming in a funky way, but very basic. All the staff are friendly and the public areas are unusual, but the rooms are very basic. I was told on day 6 that they were booked for the rest of the week (i had not reserved) and was advised that I could go to thier sister hotel, Trinidad Galeria, which was about 2 blocks away. For the same price, this hotel is MUCH nicer, cleaner, more amenities. Ask for room 33, which has AC, a HUGE bathroom, and nice art on the walls. The public spaces are great and the pool is nice. Go there first.

I loved to look and feel of this place but woke in the middle of the night to find my pillow and bed covered in bed bugs and insects. I told them at the front desk and after them spraying the room they were still appearing on the bed so i packed my stuff and sat in the lounge until the manager was supposed to come in. They were going to be full the next day so they would not move me but could get me in in their other hotel which meant me walking 3 blocks at 4am on my own with bags and i would have to pay for the room that night. When the day officer came in he said that the manager said I have to pay or they were calling the police but were offering me a discount of 20% for a backfull of bites!

I had to go back today as I had booked a tour which was picking me up from there and the duty person said that the manager would be there to see me once I got back from the tour - which he was not´t but the duty guy said that he had left word to pay me back the money which was the least they could do as I found the whole experince very upsetting and had to pay out for an other hotel plus the scars.
The whole thing was handled very badly by the management.

My wife and I came to Merida and planned to stay 2-3 days but we really loved the town and especially Hotel Trinidad. We enjoyed our stay so much that we stayed for 9 days. During this time we changed to the sisterhotel Trinidad Galleria which was as good as the first one. The staff were really helpfull and friendly. Allthough we did´nt sleep there our first night in Merida they offered us breakfast when we checked in at mid-day.

It seems like all people staying at Trinidad are as friendly as the staff. The owner, I can´t remember his name, is from England and he really want´s you to have a great stay. Both in Merida and at Trinidad.

I can really recomend this hotel and want to go back myself one day.

Martin

We had a great time staying at the Hotel Trinidad. The hotel has a beautiful colonial style with a variety of rooms, all at very reasonable prices, and is located very near the main square. Some rooms have ac and some do not, so just make sure you specify if that’s something you want. There are a few great communal areas including a TV room with a big screen and a fab roof terrace complete with a large jacuzzi and a barbecue. Also, the sister hotel just two blocks away has a swimming pool which you can use too. The owner-manager Mark can speak several languages and is very friendly and helpful in terms of providing information for things to see and do, and is more than happy to help with anything you need. Breakfast is included (toast and fruit) and water and coffee are freely available 24 hours a day. The hotel also has wifi. We would definitely recommend this hotel to friends, as it is clean, friendly and very well located.