I was with my family for three nights and occupied three rooms. in every room there is a lack of attention to detail and proper maintenance.
For special needs I was in two different rooms. And this was the worst thing that could happen. The second room had view of a busy street, for some reason the mini bar had been removed from the room, and four o'clock in the morning a truck of gas service was for an hour giving me a noisy serenade reporting it to the reception I was offered a room change at that time!!. The bath tub was damaged. In another room we occupied the smoke detector was broken and the bathroom sink had a crack.
I must say the rooms are very spacious as are the bathrooms, the beds are comfortable, the hotel has a good location, not a bad hotel but definitely need more attention to maintenance.
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- Also Known As:
- Intercontinental Presidente Merida Hotel Merida
- Presidente Intercontinental Mercedes
- Intercontinental Hotel Merida