we stayed at the suite and it was a very nice atmosphere. we wouldn't recommend the hotel's restaurant for food. the location is good, close to the plaza mayor. if you want to stay at a hacienda-like place, this is it. it has a pool, although we didn't use it. staff are friendly and helpful, although for that price, I would have expected fancier sheets, towels and toiletries, etc. but the building itself is very pretty -- the fountains and trees inside make you feel like you've entered an oasis as soon as you enter the premises. oh, and by all means, do NOT go to cafe la havana for any kind of food. it was the worst restaurant ever! los almendros is a tad overrated but all locals will refer you to this place for yucatean fare. casa del paseo was also overrated. enjoy!