Sorry but we were rather disappointed with Hacienda VIP!
It was certainly pretty, lovely grounds and very peaceful but the room we were given (the large one at the end of the pool) became a concrete cave after our first night. There was no "atmosphere" at all - it lacked so much warmth which would have been easy to rectify. The cavernous bathroom had one shower head (behind a wall like a stable!), poor fittings and was simply not 5 star - a beautiful bath could easily have fitted in. I also like glass on windows and not just shutters and mosquito nets - when open there was no privacy and they started mopping the terrace right by our room first thing in the morning, a small fridge is nice for a 5 star property too - especially as after breakfast there was no way to get any food or drink (two small bottles of water provided, we did get more after asking) and better toiletries please!
Also take note that a "spa" is not just a tent in the yard of the sister property with cloth walls that could be overlooked from close rooms - although the massage was good!
Breakfast was adequate, the bar next door was dreadful - no atmosphere and poor cocktails. a bad Margarita in Mexico!
The staff in the VIP section were certainly nice and the owner charming but we expected a lot more for the price and will not go again...after 3 of our 4 nights we moved to Roses & Chocolate and if you read our review of that hotel you will see why!
- Official Description (provided by the hotel):
- Experience our hidden oasis where contemporary art and deco chic meets colonial classicism. In the historical center of the colonial city of Merida, the Hotel Hacienda Merida VIP is our new exclusive getaway for a perfect relaxing vacation in the mist of the exhilarating Mexican lifestyle. Discover this newly remodeled 1820 historical home, with its exclusive 4 luxurious bedrooms, distinguished hospitality and personalized service. ... more less
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