I could say many things about the Dolores Alba from the "extra" fee they charge if you don't book via the internet (reception told us this) to the ridiculous internet fees that just seem to be there to gouge money from you in the middle of nowhere ( Internet is on a 10 min timer for 10 MXN Pesos but is insanely slow...everywhere else in Yucatan is 15 MXN for an hour!!!!). The hotel advertised a natural pool however, that was naturally full of leaves, debris and garbage! Amid all this it was the food and wait staff that was truly the worst experience of our trip. How can a restaurant charge $65 MXN for a cheeseburger, fries extra for $45 MXN and it's uncooked and red, we get no cutlery, I'm scared to ask for salt and let's just say any greesy spoon would have done it 10x better for half the cost BUT the real frustration was when I told the waiter about our uncooked and visably red burgers, he seem annoyed and didn't offer any solutions instead he ignored us for the rest of the night. I could go on but all I will say is, the rooms and setting were somewhat nice (pool is right by the highway) and I would recommend if you have a car so that you will never be inflicted with Dolores Alba's "restaurant".
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