This is a good hotel, the staff are great, very friendly and really go out of their way to help you. The staff is what makes this hotel good. It's also at a walking distance from down town. However, the owners need to fix/change a few things. The bathrooms have a bad odor coming from the shower drain and it's worse at the bathroom by the pool. They also have really worn-out towels, I bought some towels to use during my star and also a good airfreshner / sanitizer and let the water run for a bit and that took care of the bathroom smell in our room. Their breakfast needs to have more variety, we were there 11 days and all days except for 2, we had eggs or cereal. It would be nice to substitute the eggs with something else every 1 or 2 days. The rooms are clean and they maintain the property in good condition.
- Official Description (provided by the hotel):
- Enchanting hotel in the center of Merida, 400 year old colonial mansion, family fun, all services at the best value. Free inside parking, elevator, Freida Kahlo picture decoration free high speed internet, laundry, restaurant facing old arches, swimming pool with top technology. 50 rooms in the new section and 50 in the colonial area. ... more less
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