First off what impressed me the most was the friendly and helpful service of the location.. being Mexico, the attitude is always a little relaxed.. not here all request were handled promptly and correctly.. even to the point on our departure, we missed our flight (having too much of a good time?) and Maurico, the concieire, literally was a god send in helping out with straightening out the problem... thank you so much.. the rooms, were big and spacious and well appointed.
the only issue we had was when we got there we were allocated a room on the first floor, and in the back. we overlooked the back of the restaurant and the bathrooms. to top it off there was no patio furniture, no way were going to stay in a room all week where we couldn't open the blinds or sit on the balcony. so we exchanged rooms, they were very accommodating, then again the hotel was, what 35% OCCUPIED., but the room we got was only marginally better, on the second floor, pretty much the same location. We've had this problem before with condo/hotels, when they aren't facing the beach, but perpendicular, the back corners really leave something to be desired.
Other than that, all was perfect... so again, request minimum third floor and higher closer to the front. The island is a great place to visit and relax, we really enjoyed the atmosphere and hospitality.. we had been going to Cozumel before, (8 trips) and finally gave up with way too many cruise boats ruining the island atmosphere.
- Official Description (provided by the hotel):
- Among the best hotels in Isla Mujeres, visit Ixchel Beach Hotel, a two wing, two phase condotel complex with 117 rooms in Isla Mujeres. East Wing (Phase One) with 48 rooms, 5 stories and opened in June 2006; West Wing (Phase Two) with 69 rooms, 6 stories and opened in August 2007. Both properties (see Accomodation Remark below) are designed in Mexican casual and modern stylish buildings located at the beautiful North Beach on the colorful island of Isla Mujeres (Women Island).Ixchel for the Mayans was the Goddess of love, fertility and the moon. Walking a few steps from downtown of this friendly island and facing the most beautiful white sand & powder touch beaches of Isla Mujeres, in the Yucatan Peninsula and the Mexican Caribbean, our Isla Mujeres hotel offers warm personable service in an upscale, intimate island experience perfect for families and romantics.If you want a great escape to a Isla Mujeres hotel, our hotel is ideal for the relaxing weekend getaway or a romantic honeymoon retreat. Treat yourself to all of the luxury that our Ixchel Hotel in Isla Mujeres has to offer and enjoy the surrounding areas, activities and beauty.Premier in Isla Mujeres hotels, the Ixchel Beach Hotel offers luxurious amenities, outstanding service and a tranquil atmosphere to completely relax and enjoy your Mexican vacation. You won't find a more beautiful or more convenient location to soak in the sun and experience this amazing island of Isla Mujeres.If you are looking among hotels in Isla Mujeres, look no further than the Ixchel Beach Hotel. You won't be disappointed. You, the guest, are our number one priority and your comfort and enjoyment during your vacations in Mexico and lodging experience are our primary concern. We will do everything we can to make your stay nothing short of spectacular. ... more less
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