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“Like a Large home with lots of family” 5 of 5 stars
Review of Hotel Las Palmas

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Hotel Las Palmas
20 Av Guerrero, Isla Mujeres 77400, Mexico   |  
Hotel amenities
Ranked #1 of 35 hotels in Isla Mujeres
Winnipeg, Canada
Contributor
19 reviews 19 reviews
7 hotel reviews
Reviews in 11 cities Reviews in 11 cities
19 helpful votes 19 helpful votes
“Like a Large home with lots of family”
5 of 5 stars Reviewed February 12, 2014

This is our fourth stay on the island and 3 1/2 times at Las Palmas. The last time was 2011 and we loved it then... We did not think it could get better but we were wrong. They have continued to upgrade and improve. The roof top patio is now half covered for shade with 2 new hammocks and a hanging chair. The best addition is a full sized roof top kitchen complete with 6 burner stove and full size fridge, toaster,blender, etc. a island prep area. Completely optional but lots of people have breakfast. Fresh juice, fruit, tomatoes etc from the market across the street. And amazing cinnamon buns from the bakery just behind the market. Kate & Safari defiantly earned the number 1 spot on trip adviser. An AMAZING place. THANK. YOU !!!!!,

Room Tip: All rooms are great but ask about the roof top units.
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  • Stayed February 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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215 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
Shell Lake, Wisconsin
Contributor
15 reviews 15 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed February 8, 2014

Just finished 2 wonderful weeks on Isla at Las Palmas with Kate and Safari. We stayed at Nautibeach and 2 other places before finding Las Palmas Hotel. This was our fifth year returning to stay with them. Wonderful, quiet, community atmosphere. Singing and salsa on the rooftop deck. Fresh squeezed juice and veggies across street at local market. Booked 3 weeks for 2015.

Room Tip: Choice of 2 full size or 1 King bed. All rooms good.
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  • Stayed January 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sacramento, California
Senior Contributor
35 reviews 35 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed January 19, 2014

Just returned from our third stay with Kate & Safari. And we booked our next stay before we left! So many wonderful things to say about this little hotel, many of which have been mentioned in the other reviews. We spent three weeks at Hotel Las Palmas, and loved every minute...again! The convenience of it's location, the hospitality of the owners, and the attention to details can't be beat. Can't think of another place we'd ever want to stay.

  • Stayed January 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Albuquerque, NM
Senior Contributor
39 reviews 39 reviews
9 hotel reviews
Reviews in 11 cities Reviews in 11 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed January 19, 2014

I strongly recommend travelers spending at least a week on the island book here. This is a great place on a budget; if you are looking for a "resort" then obviously this isn't for you. There is a rooftop deck where all the residents gather in evenings to enjoy happy hours / dinners together which can be cooked in the rooftop community kitchen or brought in from a restaurant. Rooms and beds are clean and comfortable, and the proprietors Kate and Safari run a great little "homey" operation. They are also a wealth of information and assisted us with direction to restaurants, activities, etc. which also supported LOCALS rather than the corporate outfits. You must contact them in advance (I recommend emails) and make a deposit (secure through Paypal) and I understood it was a cash-only transaction as I do not think credit cards are taken. The relaxing and low key vibe was right in tune with Island living, and the location in North El Centro makes for a perfect home base. It is also a family friendly place if that is a concern.

Room Tip: Because the rooftop can be a location of evening revelry, consider discussing this fact with proprie...
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  • Stayed December 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer
3 reviews 3 reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed January 14, 2014 via mobile

This lovely place is truly something to recommend! In the beginning of our holiday we started with five nights at the NaBalam which we thought should be perfect for our stay - way too pricy and not super friendly. But we ended up here (reading good reviews for this hotel) - and we were amazed by the ambiance. We were welcomed by smiling Kate (the owner) - who truly makes an effort to make anyone feel at home - and she had chosen the "Mexican Dream" for us a room located on the 2nd level. Cozy room with king size bed, little kitchenette and a fine bathroom with loads of hot water. Towels, sheets and interior looked if it was taken from your grandmothers summerhouse. But we loved it.
There is a big terrace were people hang out during the day and a fully equipped kitchen - we never used it because food is cheap at the restaurants. Breakfast across the street is simple and good and way cheaper than the more expensive 100 meters down the road. We would recommend everyone to stay here - and it seemed liked everyone here were coming back every year.

So thank you Kate and Safari for the perfect holiday. From Lea and Charlotte (Denmark)

Stayed January 2014, traveled with friends
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Calgary, Canada
Contributor
18 reviews 18 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed January 12, 2014

An excellent budget hotel, one of the best we've been too. Nothing fancy, but the important details (comfortable bed, good coffee, friendly service, great recommendations and advice) are all taken care of here. The location is very convenient, we were able to walk everywhere. We rented a scooter for a couple days to check out the South side of Isla, which I highly recommend, so much fun. The little restaurants across the street are awesome and really convenient, we ate there for breakfast a few days and lunch a couple times too - great prices and authentic food. We didn't spend much time hanging out at the hotel, but the common areas were cool and you can't help but meet lots of people when you stay here, which we really liked. When we return to Isla we'll definitely book this place again.

  • Stayed December 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
vancouver island
Senior Contributor
39 reviews 39 reviews
14 hotel reviews
Reviews in 18 cities Reviews in 18 cities
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed January 11, 2014

We stayed at the top of this comfortable hotel - close to the action. Coffee was made every morning before we got to the kitchen and sometimes we got there very early. There is a coffee urn, drip through and bodoms but enough about the coffee. There is a fully equipped kitchen on the top floor which anyone can use and we made some pretty good meals with items purchased right across the street. there is also a covered seating area to relax in after the beach or shopping where there is the opportunity to meet a diverse collection of fellow travelers and exchange stories and tips about places to go and thins to see. Kate and Safari (mother daughter team that run Las Palmas) are a wealth of information, accommodating, friendly and, I am told, really cleaned up the place. Many of the guests are repeat visitors which says something about the style of the place. There is ample opportunity to socialize as well as many nooks and corners for solitude. Our time there was all too shor and we were there for a week

  • Stayed December 2013, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Hotel Las Palmas

Address: 20 Av Guerrero, Isla Mujeres 77400, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Isla Mujeres
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Kitchenette Swimming Pool Wheelchair access
Hotel Style:
#1 Best Value Hotel in Isla Mujeres
Price Range (Based on Average Rates): $
Official Description (provided by the hotel):
Hotel Las Palmas is your home away from home on Isla Mujeres, tucked away from the hustle-bustle of Cancun. We are a family run hotel (three generations of women, mother-daughter and grand-daughter). Naturally, our place is a very unpretentious accommodation with a casual, friendly atmosphere. We have many comfy communal areas, including a rooftop with a plunge pool. You'll find lounge chairs, hammocks, and tables with chairs to welcome you after a day at the beach - possibly an afternoon siesta. Our communal kitchen is also on the terrace and fully equipped. Our shaded deck on our second level, overlooking the street and is a great spot for people watching or reading a good book.We are located in the heart of the downtown. The beautiful turquoise of the Caribbean and powdery sand beach at Playa Norte are a block away (5 min walk). Just around the corner is Hidalgo Avenue, filled with cuisine from all over the world, live music, and friendly locals and tourists alike. We're directly across from the municipal market with four "loncheria" eating stalls, housing tasty, economical breakfast-lunch meals, as well as fresh squeezed juices.We have a hotel dog, Cachito (hypoallergenic, rasta-hair poodle) who is always ready for a stroll. ... more   less 
Also Known As:
Las Palmas Hotel
Las Palmas Isla Mujeres

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