We have stayed at the Garrafon Hotel at least 6 times. The view is beautiful with a great balcony. The snorkeling cannot be beat. We love this hotel as it offers us peace away from North Beach, where the snorkeling is perfect. The Garrafon park is located next to this hotel and is where people go to pay to snorkel. We do that for free from our hotel! This is not a fancy resort, the rooms are clean, yet a bit outdated but this place is great for privacy and calm. We always rent a car when in Cancun and cross to the island as we usually go to Playa Del Carmen also so we are not bothered by staying on the southern end of the island. Do not go here if you are looking for luxury. It is clean, safe, peaceful, and the staff are wonderful!