We stayed at Hotel Secreto for our honeymoon and it was wonderful. It is so quiet and peaceful on the private beach, but so close to everything, we were able to walk almost everywhere. Everyone on the staff was so nice. We were greeted at the gates before our taxi had even parked! 2 staff members came out to take our luggage and a third walked us into the beautiful and modern lobby where we were welcomed with mimosas and a short informational introduction of the hotel and the area. We were then escorted to our amazing room. The view is absolutely breathtaking! The room was very clean every day we were there. The housekeepers do a wonderful job, not just in the room but in all the public areas. It always smelled nice and clean. If I had to make one complaint, I would say that some of the areas of the hotel needed a little TLC such as cleaning the pool/hot tub, or changing the outdoor bed matresses. But all things that I am sure are perfect during the busy season.
Victor was the bartender while we were there and he was awesome! He knew us by name and every day when he got to work he would find us (usually out by the pool) and asked us if we needed or wanted anything. He makes the BEST pina coladas and margaritas! I am pretty sure one night we got back later than usual and he had already left for the evening, but came back to make us drinks and delivered them to our room! He was extremely friendly and is a great asset to the hotel.
The area the hotel is located is right on a private beach that was so quiet, and it was just a 2 min walk to the larger beach with bars and restaurants. The hotel staff was very accommodating when we needed a confirmation printed and when we needed directions on what to do and where to go on the island. If we ever come back to Isla, we will stay here!
- Also Known As:
- Secreto Hotel Isla Mujeres
- Secreto Isla Mujeres
- Official Description (provided by the hotel):
- Conde Nast Traveler's 50 Best New Hotels in the World. Hotel Secreto is a sleek nine-room hideaway - Santorini-meets-Schrager style. Constantly upgrading, the hotel was renovated in 2005 to include a 20 meter lap pool and an all junior suite lay-out. Designed by an award-winning architect, the hotel looks more like a slick private beach house. Modern touches such as WI-FI and pre-loaded iPods are part of an enhanced poolside service. ... more less
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