We have been going to the Avalon on Isla Mujeres since 2004 and love it. It is true it has declined in services and ammenities since then, but on our recent trip (12/5-12/13) we noticed some serious improvements. The rooms are stark but you have everything you need. Its very clean and well kept. The location is second to none on Isla. Make sure you get a villa or studio room away from the main hotel tower. Seriously huge difference. This hotel is literally surrounded by water. On one side the waves crash endlessly, on the other smooth and gentle, perfect for floating all day long. There is also a small, protected area right off the hotel beach where the snorkeling is fantastic. The food is ok, nothing to write home about. Breakfast is very good but way too expensive! Drinks are fairly priced and the bartenders and waiters are efficient. (Love that they have a waiter on the beach.) We usually eat in town where the food is excellent and there's lots of variety. The housekeeping staff is super friendly and accomodating. The staff on the whole is excellent but may be in need of some additional training. We had key card issues the entire trip...not fun. It seemed like it was no big deal to the front desk, like we should be grateful that we had to have an escort to our room every time we wanted to get in it. Lets just say they should have moved us sooner. Also, no phones??? Coffee only once??? C'mon man!!! But we loved our room and our stay was still great. We do realize this is Mexico and we may need to chill out a bit. So overall 4 stars. Would definitely return!
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- Also Known As:
- Avalon Reef Club Isla Mujeres Hotel Isla Mujeres
- Avalon Reef Isla Mujeres
- Avalon Club Reef
- Isla Mujeres Avalon Reef