I choose this hotel for the beach. I stayed in Isla two years ago at Secreto but didn't want to pay the price again and I wanted to be right on North Beach. I saw the Groupon deal after I booked but unless they upgraded your room I didn't think it was a great deal. We stayed in room #5 on the beachside. It was on the 2nd floor and had a large patio but I think I would have preferred the bottom floor with the beach beds off the patio.
Our room was basic. No clock, hair dryer, or fridge. The rooms are spacious so they could add a mini fridge. They did provide warm bottled water. The bed was beyond hard but the pillows were ok. I though the lighting was fine in the room. When we were in the room, we watched movies on the IPADs. Wifi is at the restaurants or reception which is a nusiance.
Reception was hard to find as the hotel name wasn't marked. I actually walked around the hotel along the beach and found a waiter at the beach restaurant to take me to reception. They are doing work around the grounds. Pool was empty. I thought they were cleaning it but from another post it sounds like it's out of commission for a while. I was glad I didn't book a pool side room.
Beach is awesome. They have day beds set up. It was a little on the breezy/windy side when we were there but when the wind did die down and the sun was out it was awesome and that is why I booked at this place.
We ate dinner one night at Fenix and it was really good.
- Also Known As:
- Hotel Na Balam Beach
- Na Balam Beach Isla Mujeres
- Official Description (provided by the hotel):
- The love for nature, an admiration to the Mayan culture and a concern for holistic wellness are reflected in this haven of peace and serenity. Na Balam offers you a place to enjoy the beauty of the Caribbean sea and its sunsets with personalized services and attention. ... more less
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