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“Understanding Staff & Management” 4 of 5 stars
Review of Hotel Rocamar

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Hotel Rocamar
2.0 of 5 Hotel   |   Calle Nicolas Bravo y Entre Abasolo, Isla Mujeres 77400, Mexico   |  
Hotel amenities
Ranked #11 of 35 hotels in Isla Mujeres
Corpus Christi, Texas
Contributor
20 reviews 20 reviews
11 hotel reviews
Reviews in 13 cities Reviews in 13 cities
13 helpful votes 13 helpful votes
“Understanding Staff & Management”
4 of 5 stars Reviewed November 11, 2012

We stayed in the Beach House (you can see it in the patio picture, bottom right) The Beach House is a two-bedroom place with two queen and one king bed, a/c in the king room, fan in the other one, and with a kitchen that has all the implements as well as microwave and coffee maker, $110 a night for three (though we miscounted and had a fourth for a couple of nights -- the management said nothing). There was a misunderstanding about the "penalty" for taking the place for less time than expected (we were moving into a luxury place on Punta Sur paid for by the family of the bride at the wedding we attended. The clerk did not speak much English but we managed to get through to the management and they waived the penalty. The room was nice with firm beds and efficient cleaning staff. We enjoyed our stay.

Room Tip: When rooms facing the street go begging in off season, they may cut you a $45 a night deal, as adver...
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  • Stayed October 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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218 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (66)
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English first
Guildford, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed November 10, 2012

We spent 10 nights at the Rocamar and would definitely recommend it, especially if you prefer to be away from the crowds a little, but still within an easy stroll of the centre/beach. We looked around a few different places on the island but always ended up deciding that in terms of value this place was the best. We had a sea view room on the top floor - recommended. The hotel is slightly off the main drag, on the windy side of the island which means you get great breezes. We slept with the doors open and the sound of the waves crashing on the rocks below. No need for air-con! It's not flash but the rooms are spacious and clean - they were replacing all the beds and mattresses whilst we were there too so they're all new and springy! Only con is it's not next to the beach - but it's only a 5 min walk round to playa Norte, where you can spend some of the money you're saving on the hotel on hiring a sunned for the day - we liked the beach outside the privilege a luxes, where they let you use their sun loungers if you spend a minimum of 200 pesos (lunch and a couple of sunset beers!).

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Seattle
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed November 5, 2012

I stay at this hotel every year when visiting the island. The rooms are small, but they recently renovated everything to a very modern, minimal look. It is clean and the staff is great. The hotel is right on the water, but the beach is rocky so it's not a beach where you can hang out. It's a 5 minute walk from the hotel to any nice sandy beach you want to go to.

  • Stayed February 2012, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Minneapolis, Minnesota
Top Contributor
144 reviews 144 reviews
36 hotel reviews
Reviews in 39 cities Reviews in 39 cities
69 helpful votes 69 helpful votes
3 of 5 stars Reviewed October 29, 2012

Pros:

Rocamar is an inexpensive option for Isla that would be a perfect destination for a young person or someone who was cost-conscious. Views of the Caribbean along the sea wall are breathtaking and you can enjoy a coffee on your balcony in the morning. It is near the downtown "square" which has free wifi access which is really nice. There's also a small grocery store within a block that is very convenient. Rooms are basic but clean. We had five rooms in our group and most of these were sufficient. One room had no air conditioner working so we needed to move. There is a mini refrigerator that stays cool but don't expect to store items very cold. The church is right across the street so you may hear bells periodically. Hidalgo street is very near so it's a short walk to restaurants/shops.

Cons:

Since Rocamar is on the Caribbean side of Isla, the winds can be very gusty. Depending on your room, you may hear this at night. Be sure to lock your doors securely - not because of safety, but because doors can literally open up if not secured. You may also want to double check that the supply closet doors (if applicable) outside your room are locked. One of these opened up from the wind one night and totally freaked us out because it sounded like a gunshot in the middle of the night. The main issue we had during our stay was inconsistent water. We're not sure if it was a construction issue or what but there were times when the water to the hotel was completely turned off - that includes sinks, toilets and showers. This happened without warning or notice which was frustrating.

Room Tip: Rocamar does not have hair dryers in the rooms, so be sure to pack yours if you like having one. Th...
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  • Stayed November 2011, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zurich, Switzerland
Contributor
13 reviews 13 reviews
8 hotel reviews
Reviews in 11 cities Reviews in 11 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed September 26, 2012

We booked the Hotel online.
The rooms are very bright and the bathroom has enough space for two people. We would recommand to pay the extra 5 dollars for a room with seaview, it's definitly worth it.
Every day the room was cleaned very good.
There was a small fridge inside, all you need.
Only thing that could be negative, WIFI is only available at the reception and it's not very fast, no problem to just checking e-mails and normal surfing, though.
Staff is very friendly and helpful and they speak some english.
We would come back again.

  • Stayed September 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed August 13, 2012

If you want something with budget pricing, some boutique feel, and none of the Disneyland feel of a typical hotel in a Mexican resort town, consider the Rocamar. A refurbished hotel from the 60's with great views of the water right outside the room window (be sure to ask for ocean view), AC, and a small pool and lounge area. Does not have TV in the room (there is one in a common area), but who needs that - read a book, go to the beach! The rooms were not as luxurious as a full on 'Boutique Hotel', but they're comfortable, and half the price. I preferred that the hotels was on the edge of town next to the plaza in front of the main church, as it made eating and strolling through town very easy. I preferred that it was not near the other tourist hotels on the Playa Norte, yet was only an easy 5 - 10 minute walk away.

Again, if you're looking for luxury, maybe go elsewhere. Rocamar has great value and pleasant rooms with good design.

Room Tip: Ask for an ocean view, on the second or third floor.
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  • Stayed August 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 20, 2012

The hotel offers modern ensuite rooms with sea views at a great price. Travelling in Mexico can be very expensive but Rocamar was awesome value for what it is. It has a lovely little pool, wifi, and sun loungers, with such a nice vibe. It is a short walk from everything and really worth the time!

  • Stayed August 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Hotel Rocamar

Address: Calle Nicolas Bravo y Entre Abasolo, Isla Mujeres 77400, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Isla Mujeres
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Room Service Swimming Pool
Hotel Style:
Ranked #11 of 35 hotels in Isla Mujeres
Price Range (Based on Average Rates): $
Hotel Class:2 star — Hotel Rocamar 2*
Official Description (provided by the hotel):
An affordable, relaxing escape in Isla Mujeres. Hotel Rocamar in Quintana Roo, Mexico. Reserve our Quintana Roo hotel online and get instant confirmation. ... more   less 
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