We stayed for 1 week in the second floor suite, (would have liked the penthouse but it is booked well in advance) and the suite was great. Maid service was excellent, clean and tidy everyday and plenty of supplies. The laundry room is right outside your door so cleaning up a few favorites to wear again was very convenient. The location was great, right beside Jax but you didn't hear any noise coming from there. You have an ocean view off the deck and morning coffee on the balcony was perfect. The beds very a little less than comfy for us.. all personal taste. We did get to meet Teresa on our last day there and she was so nice. It was nice that beach chairs an umbrella and even coolers were available for use. Paying for the suite was a bit of a challenge... I used paypal and paid the extra 4 percent and was told I could use my CC to pay the remainder when I arrived, but that was not the case. When we got there the property manager said she wanted cash... we did not want use our cash as we thought we could use credit. We worked it out that I would pay with paypal again and be hit with another 4% service charge. The suite had wifi but it was hit and miss... the hotel across the street (PA) had better wifi and you could get it in the room. We would definitely stay here again.
- Also Known As:
- Color De Verano Village Apartments Hotel Isla Mujeres