We travelled to isla Mujeres after a very stressful time in our lives, seeking the ultimate in relaxation. We had that and so much more at Privilege Aluxes.
Everyone made us feel very special. The staff's immediate attentiveness upon our arrival (complete with champagne welcome), the smoothness of our arranged transfers, and the free upgrade, let us know immediately that the service was going to be special.
We had booked a superior room with a jacuzzi on the terrace, they had upgraded us to a Suite. This had the jacuzzi in the bathroom and we had our heart set on the one on the terrrace so we asked for another upgrade to the premium suite.
Our doorman Jose arranged this for us and gave us an excellent room on the 5th floor with an incredible view. he also arranged to have a bottle of the champagne brought up to us the following night for us to enjoy in the jacuzzi, under the stars
The view from our room was fantastic, we could watch the sunsets in the evening, we could also see the sunrise from our corner suite.
We were on the best beach on Isla Mujeres, Playa Norte. incredible white sand and the carribean blue ocean. Isla is far enough away from the super hotel regions that are so Americanized, it was truly a time of relaxation
The breakfast buffets, were excellent, there was so much variety.
We spent most mornings at the beach and then had lunch at Cafe del maar which is also on the beach. We enjoyed a variety of fish and seafood dishes there and the guacamole was delicious also.
We ate several times at Sabor, the main restaurant, for dinner. We would check out the menu first to see if it had changed from the previous night. sometimes it would be the same menu so we would eat at the Thai restuarant or the cafe on the beach .
Our favourite dishes at Sabor, were the Beef Carpaccio, the pork cutlets and Jamaican beef, i enjoyed the salmon in mustard sauce as well.
We ate once at Satay the thai restuarant where we enjoyed excellent service from Saulo the manager. We had pad thai and mixed satay there.
At the main restaurant we were mostly looked after by Rafael, who twice made us special desserts, and we really got to know each other so our service was always warm and friendly.
We liked that the hotel was not enormous so we felt like we knew most of the staff.
Our one complaint, was that there is no fresh ground coffee in the rooms despite their being a coffee maker, there was only instant coffee. It was also not available to buy in town either, so I would reccomend taking your own. Rafael ground some beans for us and gave them to us to use. The dining room witll make you espresso or cappuccino which we enjoyed on the outdoor patio after dinner with warm breezes the sound of the ocean and the scent of the lovely gardens
We had a couples massage at the spa which was heavenly and I enjoyed a massage on the beach another day. They had a half price special on massages which made this an extra treat. Both Lisbeth and Alicia were both lovely to deal with at the spa.
I should mention the beautiful pools (3) that were clean and refreshing. The swim up bar was also fun. We spent most of our afternoons under a pool cabana.
The hotel also arrranged for us to rent a golf cart and we toured the island in that. it was a lovely experience as we visited the other side of the island and spent time exploring the coral beaches there
We snorkelled at Garrafon park, which was lovely but expensive if you are not going to take dvantage of their other activities. If you just want to snorkel the reef, go to Castillo de Garrafon and snorkel for 50 pesos.
The town was a very short walk, and was very culturally enriching. We enjoyed the warm friendliness of everyone. We did eat in town once at "Olivias" a beautiful medditerranean garden restaurant , well worth a visit.
Overall our trip was an amazing experience and we felt that we chose exceedingly well for our first trip to mexico
- Official Description (provided by the hotel):
- Privilege Aluxes: Truly a privileged experience ... more less
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- Also Known As:
- Privilege Aluxes Isla Mujeres
- Privilege Aluxes Hotel Isla Mujeres