We just returned from the Privilege Aluxes and had a wonderful stay. Our room a a bit small but beautiful. We did not get a large room thinking we would not be spending that much time in it. We were upgraded to a room with a hot tub on the balcony. The shower was tile and very very large with frosted glass doors. The room was cleaned to perfection daily and again at nightly turn down service. We did leave a small tip for housekeeping. The hotel is still under construction in some areas but this in no way interferred with our stay. The staff was friendly and very helpful. The beach area was nice with a lot of chairs and a beach bar. The pools were beautiful and grounds well kept. In fact, there was always someone cleaning something on the grounds. The gardens are beautiful. There is a computer with internet access in the lobby for use with no charge. We ate the buffett breakfast that comes with the stay every morning. It was wonderful. The restaurant was lovely both inside and out, and staff was very attentive.
The location of the hotel is a short walk from the ferry, only about 5 minutes. The ferry ride from Puerto Juarez is only about 15 minutes and very inexpensive. Across the street is a nice place to eat and relax called Jax. It is also located just a block or two from many other great eating spots and shops. All of the restaurants have drinking specials.
Very nice location for getting to everywhere conveniently yet off a bit from the action that happens in the market areas.
Everything is negotiable! Everything. The exchange rate differs from place to place. Some of the smaller shops give a 10 peso per 1 dollar, while others give 14 peso per 1 dollar. The banks give the higest rate of exchange. It was difficult to figure out the money exchange due to this and using credit/debit card is not an option in many of the areas.
We rented a golf cart and explored the isla one day, Jamie at the hotel arranged everything for us and had the golf cart waiting. The ruins at the east end of the Isla are very beautiful. However the staff there pushes drinking on people and tends to give the incorrect change for food and beverages. There were several people calling them on this when we were discussing this with them. They tend to speak very good english when trying to get you to dine at the restaurant, however seem to lose that skill when being asked about giving incorrect change back.
The isla itself is a beautiful stay for those not wanting largeness of the city of Cancun, which is like going to any big city. We rode the ferry to Cancun for the day which worked well for us. The bus system runs up and down the hotel area of Cancun and is cheap easy transportation. Cabs are everywhere, however I recommend getting a quote directly from the cab drive as to the price of the transportation. When we left the airport we took a shuttle that took almost an hour for 20 dollars per person. We were told a cab would be 65 dollars. However, we found out that even cab fare was negotiable and we took a 20 minute cab ride from the puerto back to the airport for only 35 dollars.
All in all, the island was lovely. The hotel was perfect and hands down one of the best I have ever stayed at in Mexico, (or anywhere else), where often the star rating don't apply. We are planning on going back in July and renewing our wedding vows.
- Also Known As:
- Privilege Aluxes Hotel
- Privilege Aluxes Isla Mujeres
- Privilege Aluxes Hotel Isla Mujeres
- Official Description (provided by the hotel):
- Privilege Aluxes: Truly a privileged experience ... more less
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