I stayed here for one week 4 days with a friend, 3 days solo. This was my first long trip away from my 2 small children and it was delightful for what I wanted- time to read on the beach. I'll review by timeline. To get to the island from the airport you can book through the hotel- we did which I would say is not necessary but easier. Be prepared to cart your luggage onto the boat, and walking to and from taxis and such- a few minutes walk. If I came with my family and had the mounds of luggage we require it would have been a frustration. Once you get to the hotel all the staff are super friendly- most speak extremely good english (And french and german) and enjoyed letting me work on my mediocre Spanish. They seriously are all amazingly nice. Miguel at the pool bar is amazing! The room was nice- spartan decorations, modern, well cleaned- however there was a musty oder which was better when I got a breeze off the balcony. There was a TV, but no DVD player. Having a tub on the balcony was lovely except the balcony light come on automatically and cant be shut off so climbing into the tub at night felt a bit like I could be giving some of the town or anyone looking up onto the hotel a bit of a peep show until I got in. It would be nice if you could turn off your balcony light so not to be on display. I also didnt like that my balcony door didnt lock. I was in room 344- overlooked the cemetery, town, and bay far off. The mini bar was ok- beer, soft drinks, water, and cheetos. No other alcohol options or snacks. I got the all inclusive package which worked out really well- just be aware- you can only order room service once per day without incurring a delivery charge ~$5, if you order wine or drink lots of wine they charge more for that- Im not sure how much I dont drink wine, tips are not included- or at least everyone else was tipping so you feel obliged. You also have to sign each time you eat/drink which is kind of a pain- anytime you leave the restaurants or order drinks you have to sign for it. And to get quick service- especially by the pool/beach it seems like you have to keep ordering things so they keep coming by or tip very well. They are very very kind wait staff but it just seems like they get busy in one section or might take a very long time between checking in. But, if you want something you can walk up to the pool bar or bar at the beach- but if you're thinking they will come around continually when you're relaxing in the lounge chairs it might not happen. I spent whole afternoons by the pool without anyone asking me if I needed anything to drink/eat. Which I didn't and would have gone up to the bar if I needed anything, but its just a little frustrating. You also have to keep track of your towels for the pool/beach. They give you one at a time, which seems weird but once you get out of the pool and dry off then you have to go get another dry one to lay on. Towel stingy for some reason. The hotel does not provide a lot of extra available on site activities like- kayaks, snorkel equip, sail boats, etc. They also do not have kids activities/toys/high chairs and such. If I had brought my 3 and 5 year old we would have been desperate for some other things to do with them or keep them entertained. Being solo I was perfectly happy reading/listening to music/lounging all day but for those with families I would caution. I also caution for those thinking this is super quiet romantic kind of secluded beach spot. The hotel is on a main spot in town - about 3 min walk to get to town- which is super cute and touristy- to get to the beach you have to cross a minor street and the town public beach is on one side and a beach club is on the other. The Privilege beach is roped off so no one is just walking through and they have security constantly so I never felt nervous or scared about my stuff when I went to the bathroom but The town beach is fine but busy with people, and on the other side the beach club has loud music and beach games going all day. You can hear the beach club from the pool area which is a little annoying since you hear whatever music they have going and then the pool music- which was either 90's american pop or latin. The music played on the terrace during the breakfast buffet and at the pool. Not my style. In general I would say this resort is looking for an identity- trying to have spa services and romantic and ok for families isn't mixing so perfectly. The island is fun to explore for a day, and town sells the usual fun and touristy things. Overall I enjoyed my stay but it wouldn't have been my pick if I had my kids or it was a romantic trip with my husband. But for a fun girls time away it was ideal.
Higher floors have a better view, rooms with balcony tubs sometimes dont look over the water unless...
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thank you for your time and for your compliments of the staff.
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It is fantastic to hear that you could enjoy your "solo" holiday in a quiet and relaxing hotel.
Since your opinion is of great help we also thank you for your comments, which will be very useful and will help us greatly to improve day by day.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.