Went in open minded knowing of the construction and change over to Secrets property. Wish we wouldnt have wasted our money. This is NOT a 5 star, maybe 3. The food is the same EVERY DAY! We had a swim out suite. The pool was cleaned twice in 7 days, if thats what you want to call it. Always a lot if dead bugs, plastic wrappers and junk floating in the pool, not to mention garbage around the pool that is never picked up. The rm is nothing special, bathroom is small and akways had many bugs in the sink and crawling on bathroom walks. They were NOT ants! The view is beautiful and the staff does a good job. Property is very small and no nightly entertainment. This was not our first trip to Mexico, so we knew this did not compare to a 5 star. Thank you to Mario at the swim up bar, Issabella at the pool and Gilberto at the French dinner! They were great! We will not go back to this property not even if it was free. We enjoy good food and Secrets Aura is below avarage. We were told by the VIP rep to go into town to eat! Expensive trip that includes food to be told that... Not again.
- Also Known As:
- Aura Cozumel Grand Hotel
- Aura Cozumel Grand Hotel Cozumel
- Wyndham Cozumel
- Cozumel Wyndham
- Official Description (provided by the hotel):
- Unlimited luxury now in Cozumel. Not only the perfect place for the celebration of love, if you desire pampering and seclusion in the Mexican Caribbean, look no further than Secrets Aura Cozumel. More than just a place to unwind, this All Inclusive - adults only getaway offers a stylishly contemporary environment for guests accustomed to the best. Each suite indulges with an inviting blend of light and comfort, as well as a private balcony featuring beautiful views to the grounds or the Ocean. Secrets Aura Cozumel has a unique category of rooms with access to the pool from the terrace and slides to the Swim up bar. For those looking for a most intimate getaway, a unique concept of Loft Suites with solarium and a private lap pool with magnificent ocean views is also available only at Secrets Aura Cozumel. ... more less
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