Aura Trip June 20-30, 2008 4 couples ranging from 30's-70's

Our family just returned from a stay at the brand new Aura Wyndham Grand Bay Cozumel. My wife and I are in our early 30's with no kids, so we originally booked at the Sabor, which is the adults only resort next door to the Aura. Wyndham has 3 levels of properties in Cozumel, starting with the regular Wyndham, which is family friendly, the Sabor, which is adults only, and the Aura, which is adults only and ultra inclusive. Upon our arrival, we were selected to be upgraded to the Aura resort. After careful consideration, we decided to make the move. I can truly say this was one of the best experiences of our traveling careers. We have stayed on the island of Cozumel about 10 times. Usually we visit 2 times a year. This was our first trip to the southern portion of the island. We will never stay anywhere else again. The Aura is the most amazing resort on the island. Not only do they cater to your every need, but they make you feel like you are the only person that matters at their resort. We are not high rollers, we are teachers. We are the average American traveler.

Upon arrival, you are greeted by excellent front desk clerks who check you in with no issues. Cool towels to rinse your face are given, as well as a refreshment drink. We arrived around noon, so our room was not ready. While we waited, we had lunch and relaxed on the ocean view terrace. The view from anywhere on the property is amazing. We had a menu lunch which was to die for. Sea bass, lobster bisque, and a fresh salad. The menu was one of a five star restaurant. Every meal we had was amazingly prepared and the presentation was amazing. I hated to eat my meal because it always came out looking wonderful!

We checked into our room about 2 hours later and we were again taken back. Flat screen TV's, wireless internet that was free, the softest bed's around, which I now have to buy my wife, and very unique bathrooms. Everything is brand new and very well kept. The view from our first floor room was beautiful. The beach is no more than 50 yards from any room and the swim up rooms were a must. The lazy river feeds each person into the main pool. Fully stocked mini bars, fresh towels 2 times a day, and amazing service makes this a 10 star resort based off of room alone.

The property layout is top notch. Every room is ocean view and because the resort is so small and exclusive, it never gets crowded. The beach was very nice and the private pier was great for doing any number of ocean activities. 2 pools, 2 roof top hot tubs with a bar, and a wealth of ocean front access make this another 10 star resort in this area.

Food is where this place can't be beat. There is not another resort in the Caribbean that can touch this place. We have stayed in Playa, Cancun, Nassau, and no one can keep up with the Aura. We dined every meal like kings. I came home after 10 days and pushed away my hamburger helper because I wanted filet mignon again! The seafood was always fresh, the steaks were tender, and everything was catered to our every need. If it didn't meet our standards, they took it back and made it right immediately. Every meal was amazing. You even had your choice of menu dining, snack bar dining at the bar, which was open from 10:30am-6pm, and was great food. Breakfast had a buffet some days and a menu the others. Lunch was always great and I always felt bad eating grouper or sea bass in my swim trunks, but I got over it. Dinner was always the kicker! Presentation was amazing every time. If I couldn't decide between entrees, they brought me both. And no one in our group ever got sick. Great food and prepared perfectly.

The bars and choices were of the highest level. Everything was top shelf with plenty of great service. The pool side bar, Hava, was very good with the frozen drinks. At night, the nice bar inside Isola was the place to smoke a cigar or grab a night cap. Again, top shelf brands and well made drinks.

The best thing about the Aura is their service. We dealt with one of the managers, Daniel Osorio, most of the time. Daniel helped us with our every need. He was always prowling the property looking for ways to make the property better and working with his staff to meet every person's individual needs. He never settled for second best on drinks made, food prepared, or room accommodations. Because of Daniel, we will now stay at the Aura every trip to Cozumel. His staff and the resort are of the highest caliber and everyone ensures your deepest, most relaxing vacation. The GM, Raul, was always working as well. These guys are looking for ways to make their resort the best. I really have no idea what they can do to improve. Sure, if you dig, you can find things that aren't perfect. One night, the kitchen was loud around 11pm. We called the front desk and within 1 minute, silence!!! That’s service.

All in all, you could not spend your money any better than staying at the Aura. We lucked into the property and are now hooked. We stayed for 10 nights, June 20-30, and we traveled with 3 other couples. All of us were treated like stars and everyone is planning next year’s trip! See my attached pictures and feel free to email me with questions.