This was our first time to Cozumel, but we have stayed at multiple other 4 star resorts on this side of Mexico, every year, in the past 8 years. This has been the our favorite place so far. I researched many reviews from different sights before we booked at the Secrets Aura location. I will admit that I was a little leery with some negative reviews, but I saw much more positive. Some negative reviews are so petty that I throw those out. I try to use the common sense approach by use of stars and reviews compared with the cost. Perfection comes with cost. Now after our stay, I would have to say that I was very pleased with our choice and would go back to Secrets Aura in a heartbeat. This place surpassed my expectations and was nearly perfect in my opinion.
This is an adults only resort which makes it a quiet, relaxing resort, full of mature, nice, respectful people. Though you always have those few annoying people that should have stayed at the Fiesta Americana or rented their own beach house. This resort was smaller by size with a small lobby, but they utilize it very well. The lobby staff was very helpful and very inviting. Our room was by the back pool area and was quiet, clean, and very comfortable. Nothing on the Aura side is more than a 3 minute walk away, whether it be the beach or any of the restaurants. Also, you do have access to all restaurants (not as good) and bars at the Sunscape resort next door, which is also only 4-5 minutes away. Room service came twice daily, the second time to mainly do fridge restocking or if you requested any touch ups, they would do those. Don't expect buffets of any sort, all meals are sit down and order style, which I feel is a higher standard of quality and keeps your food fresh. The food at the two main restaurants was excellent and very professionally prepaired. The portions were not large, but you can order as much as you want, or if you don't like something, order something else. The only thing that I felt could have been better was the occasional longer length of wait time for your food. Then again, being on vacation, I didn't let that affect me, but some people don't like to wait. Many mornings we would get room service for breakfast, everything was always very good. Many days for lunch they would set up a grill on the beach and grill special meats such as ribs, fish, kabobs, or different burgers. Excellent idea. Each day was something different. The alcohol service was very good with higher end alcohol and as strong as you request. The beach and pools were very clean, quiet, and never seemed too crowded. There was decent snorkeling right in front of the resort area and even better not far away by excursion. There are also plenty of options for whatever type of activity you like to do off of the resort grounds that can be booked in the lobby with all water activities picking you up right at the dock.
In all, this was a very nice resort that is going through some changes that will make it even nicer. Of course, they will change the price as all of the changes and growing pains get worked out. All of the staff was very nice and respectful. They do aim to please. I would recommend this resort to anyone that I know and we will definitely be back to Secrets Aura.
- Official Description (provided by the hotel):
- Unlimited luxury now in Cozumel. Not only the perfect place for the celebration of love, if you desire pampering and seclusion in the Mexican Caribbean, look no further than Secrets Aura Cozumel. More than just a place to unwind, this All Inclusive - adults only getaway offers a stylishly contemporary environment for guests accustomed to the best. Each suite indulges with an inviting blend of light and comfort, as well as a private balcony featuring beautiful views to the grounds or the Ocean. Secrets Aura Cozumel has a unique category of rooms with access to the pool from the terrace and slides to the Swim up bar. For those looking for a most intimate getaway, a unique concept of Loft Suites with solarium and a private lap pool with magnificent ocean views is also available only at Secrets Aura Cozumel. ... more less
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- Also Known As:
- Aura Cozumel Grand Hotel Cozumel
- Wyndham Cozumel
- Cozumel Wyndham