Royal Club, Occidental Grand Cozumel, December 1 to 8, 2012
This was our 4th consecutive year my Wife and I have chosen the Occidental Grand Cozumel to celebrate our Wedding Anniversary.
We stayed for 2 weeks last year and submitted a lengthy review on our extremely enjoyable stay and our experience this year proved that it just keeps getting better.
We have travelled extensively to Cuba, Dominican Republic and Mexico and this is the only resort that we have continued to return to. In fact, our Son and his Fiancée made their first trip to this resort with us last year and liked it so much they joined us again this year, announcing their plan to get married at the OC Grand.
Their special day was made perfect in a big part due to the planning and attention to detail by the Ricardo Torres, Special Events Coordinator. I expect they’ll be submitting their own review so I’ll leave any further wedding details to them but, suffice it to say that it was a beautiful event that was thoroughly enjoyed by all.
As mentioned above, I reviewed this resort last year so I won’t repeat all the details but I will say that all the positive comments outlined in that report still stand. If anything, everything has gotten even better than previous years.
While this resort offers us everything we would want in regards to rooms, restaurants and facilities, it is actually the staff that makes this place special for us. Everyone in the entire resort goes above and beyond to make you comfortable but, for us, that extra special touch comes from staying at the Royal Club.
With the wedding, we were a larger group than we normally travel with and we all stayed in the Royal Club but that certainly did not diminish the special attention, extra effort and friendly smiles provided by everyone there.
First and foremost………Nelly Bass. The Graceful and seemingly ever-present “face” of the Royal Club. She never fails to impress us with her hard-work and attention to our every request, often offering us something before we’d even ask! She is truly a gem and honestly one of the reasons the Royal Club is so impressive to us and why we continue to return without hesitation.
The entire staff at La Carreta (Royal Club Restaurant) are simply outstanding. The Room Service, the morning cappuccinos, the outstanding meals, the drink service by the hot-tub or the spectacular Spanish Coffee in the evening, they are always there with a smile. At the risk of mistaking a name or missing someone, a very special gracias to; Tomas, Mayorico and Adrian. (My apologies if I’ve missed anyone).
As in previous years, we used the services of Palancar Dive shop and, as usual, they were very good. The majority of our group were not certified divers so took advantage of the Scuba “lessons” in the pool and subsequent shore-dive. Their instructor was Alfonso Aranda who was instrumental in getting my wife into the sport last year and, once again, his calm and patient approach allowed a number of our group to experience their first dive in what many consider to be one of the best dive destinations in the world.
Also, for the third year, we were fortunate to have the same driver/taxi for what has now become our annual island tour including the east-side, shopping in town and anything else we wanted to do or see. His service is outstanding, his prices are reasonable and he is very personable and professional. We would highly recommend to anyone so, if you are interested in his contact information, please PM me.
To summarize; we couldn’t be more pleased with our vacation and certainly will not hesitate to recommend this very special resort.
The charm and character of the Occidental Grand Cozumel and the dedication of Nelly Bass and her staff at the Royal Club is what keeps us return year after year.
Muchas gracias and Hasta la vista
Royal Club is worth the upgrad
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.