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“The best place to stay on Cozumel” 5 of 5 stars
Review of Ventanas al Mar

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Ventanas al Mar
3.0 of 5 Hotel   |   Carretera Costera Oriente Km. 43.5, Cozumel 77600, Mexico   |  
Hotel amenities
Ranked #12 of 57 Hotels in Cozumel
Virginia
1 review
3 helpful votes 3 helpful votes
“The best place to stay on Cozumel”
5 of 5 stars Reviewed April 30, 2013

We stayed at Cozumel for six wonderful nights. We checked in on the 25th of March and departed for the US on April 1. The view from the hotel is so beautiful. The beach to the left of the hotel is wonderful and the sound of the surf is very relaxing. The nights were cool and we enjoyed the bed, it was so comfortable. If you want to get away from the busy life ‘Ventanas al Mar’ is the place to go. It is such a quiet location and it was a nice change of pace from Carmen del Playa and Cancun. You will likely need to rent a vehicle because the hotel is roughly 20 kilometers away from town. With that said, it is a romantic place with beautiful views and the staff is excellent!!

Joel and Rosalba are the best managers we had ever met. They are warm and kind, keep the atmosphere relaxed, and the hotel runs so efficiently. The hotel recently started dinner service and the chef makes EXCELLENT food. We ordered wine with pasta, fish, meat and traditional Mexican dishes. It was all fantastic. The morning breakfast is great as well. Between the views, location, staff (especially Joel and Rosalba), accommodation, food and drink we give this hotel the highest recommendation.

Should you stay you will not be disappointed.

Room Tip: Any room you choose you will love. If you want to spend a little extra go for Suite 1 if it is avai...
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  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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110 reviews from our community

Traveler rating
    81
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
Date | Rating
  • English first
  • French first
  • German first
  • Spanish first
  • Any
English first
Palo Alto, California
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 22, 2013

A wonderful hotel and great service from Joel, Rosalba and the entire staff. Ventanas al Mar is a very quiet, no frills, secluded place...... so if this is what you want it is the place for you! No WIFI but you don't need it here......you have the beach, sunrises, and the ocean! Meals are served for breakfast and dinner, be sure to have the red snapper it is delicious! My husband and I will certainly be back to enjoy this beautiful hideaway!

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Grand Rapids, MI
Contributor
20 reviews 20 reviews
8 hotel reviews
Reviews in 6 cities Reviews in 6 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed April 13, 2013

I hesitate to review this little gem simply because I want to make sure a room is available! We have been traveling to the Yucatan since 1986 and hadn't visited the east side of CZM in several years. While browsing, I found Ventanas and we couldn't resist---even though booked on the west side for our month. We spent two fabulous nights under the fantastic care of Joel and Rosalba and the entire staff. They now have electricity(solar power). Plus, they also serve dinner now too---you order ahead of time. All the food is fantastic--breakfast and dinner. We enjoyed our CLEAN and beautiful, simple room. Leave your worries elsewhere and enjoy the little touches that make this hotel so special----the view during the day, the stars at night, your own little beach, sleeping to the sound of the ocean, the lovely furnishings and talavera, the entire experience is simply a treat. You will feel so relaxed and refreshed! We took a taxi since we knew we would not want to leave to visit the other beach bars---done that. As another reviewer said, Coconuts is next door to replenish your beer---take a little cooler and they will even give you ice. For dinner, you are able to order a bottle of wine when you place your food choices. I could go on and on, but will stop with my hope to visit again and we will always treasure our memories of this first stay! Abrazos Joel y Rosalba!!!!

Room Tip: The stairs are worth the climb for room higher up. The view is be beyond description!!! And, you h...
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  • Stayed February 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Milwaukee
Senior Contributor
29 reviews 29 reviews
17 hotel reviews
Reviews in 13 cities Reviews in 13 cities
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed April 12, 2013

Found this beautiful place by accident because having lunch at Coconuts was on my list of things to do in Cozumel! This hideaway is located on the beach right below the bar. I couldn't believe my eyes! Absolute beauty. Extremely secluded. What a perfect spot for a quiet holiday!!! No night life, but Coconuts is pretty wild and open until 7:00

  • Stayed April 2013
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sacramento, California
Senior Contributor
42 reviews 42 reviews
6 hotel reviews
Reviews in 10 cities Reviews in 10 cities
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed March 29, 2013

Let me start off by stating clearly: This hotel is not for everyone. It is not a 5 Star Luxury hotel with sumptuous suites, restaurants, swimming pool. If you are looking for excitement, glitz, and night-life, do not come here.

That being said, we did our homework well in advance. We found Ventantas in February 2012, while touring the island on scooters. The Eastern side of Cozumel is pretty much all beach with a few cantinas scattered here and there...and one hotel. As we approached the edifice on our scooter trip we wondered what it could be. We pulled over, took a little tour of the 14 room hotel, and decided then and there to make a stay at Ventanas part of our 2013 vacation.

The rooms all face the ocean, either by deck or patio. They are spacious and comfortable and clean. There are no frills, but who needed them? Breakfast - abundant with choices - is included in the daily rate; and if you elect to do so - and we would encourage everyone to do so - you may order your dinner early in the day, select a dining time for either in your room or on the deck, and it will be prepared for you and served at the selected time. And let me tell you, the food is excellent!! You may also order a bottle of wine to accompany your dinner, or you may request that Joel and Rosalba (the managers of this oasis) pick up a six-pack of beer on their daily run into town.

There are palapas on the beach right next door to the hotel; and while the surf is a tad bit rough, we were able to dive in and bob around on the waves without worry.

And in case you are lying on the beach and suddenly have a craving for a margarita or nachos or anything like that, you can take the short walk from the beach just past the hotel to the famous Coconuts Bar to satisfy yourself.

Joel and Rosalba are delightful hosts for this hideaway vacation spot. They bent over backward to accommodate us in every way. Their enthusiasm for their work is unbridled.

I do agree that it would be a great benefit to have Wi-Fi available, and that was a bit of a drawback for me, as I was told that I would have access - something I needed as an online graduate professor with a class in session. The Wi-Fi was not working, but Joel recognized my distress and, using his Blackberry as a modem, let me use his laptop to get messages out to my grad students and to a colleague. Once that was taken care of, I was truly able to enjoy this Retreat in Paradise.

And yes, we plan to return again next year.

Room Tip: They all open out to the ocean!
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  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed March 25, 2013

I wish there was something between 4 and 5 I could put for the rating because I'm sure for most people this is very minor but the hotel did not have WiFi. It was out of service during our stay. That being said, I will probably stay here again. Joel was extremely friendly and helpful. The room was very large and the payment process was done through PayPal as we were getting on the plane. No fuss. It is a bit far from downtown Cozumel and if you plan on making a few trips back and forth, it might be more economical to rent a car.

  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paris, France
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 21, 2013

A very nice and simple place to rest in front of the sea. Rosalba and Joel will take care of you as they did of us (driving us to the medical emergencies when we had to go!). The chef can cook you a dinner if necessary. You can seat in front of the sea with a book, wander along the beach, ask the gardener for fresh coco water...

  • Stayed February 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Ventanas al Mar

Address: Carretera Costera Oriente Km. 43.5, Cozumel 77600, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cozumel
Amenities:
Beach Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Suites
Hotel Style:
#6 On the Beach Hotel in Cozumel
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Ventanas al Mar 3*
Number of rooms: 14
Official Description (provided by the hotel):
Ventanas al Mar Hotel creates a relaxed atmosphere for guests who want a unique Caribbean experience. The oceanfront hotel is located on the east, windward side of Cozumel Island where there is always a breeze. The delicious homemade produce breakfasts is included in our rates. The great sandy beaches of the East coast, the sound of the ocean waves crashing on the rocks and the silence of the nature far away from the city offer a wealth of opportunities for visitors wanting to GET AWAY FROM IT ALL. ... more   less 
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Also Known As:
Ventanas Al Mar Cozumel

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