I purchased a tour though Arturo. He was extremely quick to respond via e-mail, professional, funny, and helpful. I ended up having to cancel because of illness, and even though we were inside of the 24hr cancellation period, Arturo managed to convince the tour operator to refund us our money. He then hand delivered it to me at my hotel no less, and was apologetic that my girlfriend was sick and had to cancel. Not if, but when I return to Cozumel I will only book through Safe Tours. Thanks again Arturo,
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