I must start out by saying that we use Hotwire all the time and have never been disappointed but this time we ran out of luck. We have always felt that we have paid a 2 star price for 4 star hotel but this hotel is rated way to high by hotwire standards. Check their key for ratings and by the pics you can tell this hotel does not even come close to their 2 star properties listed.This hotel is ok but for the price, we stayed with our 14 year old son who the hotel charged extra for, we could have spent $10.00 more and had a really nice hotel facing the ocean and cruise ships with two seperate room and bathrobes!
The rooms are very small, and yes no one spends a lot of time in their rooms I realize but we could not get the closet door open without moving the bed.
As for the breakfast, there is only coffee, nothing for kids or non coffee drinkers and out of 7 nights we had the breakfast only twice. Three morings there was no breakfast, I think because of Easter, and two morning the little ants covered the sweetrolls. We had the little ants in our room too which again I realize comes with the heat but we have stayed in hotels in Mexico before and had no problems.
The building is old and ugly looking from the outside but the lobby is kind of cute. Staff are friendly but you better know spanish as they are unable to help you with most questions as their English is very limited. WARNING Do not get staff to book taxi for you as it is twice as much money compared to you grabbing one off the street. A call in charge and something else they told us.
We checked out the place next door and they were cheaper and just as comparable. I am showing pictures of each.







